Vacancy title:
Receptionist

Jobs at:
International Committee of the Red Cross (ICRC)

Deadline of this Job:
Friday, 5th January 2018

Duty Station:
Kampala, Uganda

JOB DETAILS:
The International Committee of the Red Cross (ICRC) is a neutral and independent international humanitarian organisation, which assists and protects victims of armed conflicts and other situations of violence.

Key Duties and Responsibilities:
Front office duties

• Tasked with welcoming visitors and leading them to the respective office.
• Answering incoming telephones and ensuring connection with concerned departments.
• Upon request making telephone calls and connecting the caller to the receiver.
• Taking messages and relaying information accordingly.
• Checking and ensuring proper functioning of all telephone lines and reporting any problems to the IT technician for resolution.
• Receiving mail and handing it over to the appropriate office and preparing mail pouches for dispatch to specific destinations.
• Ensuring receipt of telephone bills from the various service providers.
• Assisting the HR dept. in receiving and registering applications during recruitment processes.
  Clerical duties
• Making photocopies especially for the monthly accounting as well as accountability documents from other departments.
• Supporting the Finance dept. during the monthly closing especially with checking, verifying and packing documents.
• Filing and archiving in the Administration department i.e. premises and utility files.
• Managing the Administration department’s store for stationery and office consumables.
•  Tasked with monitoring and renewing subscriptions for satellite TV and respecting payment deadlines.
•  Operate the photocopiers at the Delegation (Including consumables) and ensuring that they are well protected and switched off at the end of each day.
•  Maintaining a file for copier records including purchase, service, repair and replacements.
•  Distributing and later collecting from users all bills for private use of phones and compiling those bills for charging.
  Support with Welcome service duties:
• Supporting the Welcome Officer in organizing hotel accommodation and workshop bookings.
•  Making flight reservations and purchasing air tickets for professional and private travel.
• Coordinating with Fleet dept. for airport pick-up and drops for staff and visitor travelling.
• When needed, processing travel and immigration requirements (visas, travel insurance, work permits, etc.) for staff or dependants.

Qualifications, Skills and Experience:

• The ideal employee of International Committee of the Red Cross (ICRC) as a Receptionist should hold a relevant degree or equivalent
• Two to three years’ work experience in a similar function
•  Excellent command of written and spoken English (French and other languages, an asset).
• Proficiency in Microsoft office applications, ability to use internet and email applications.
•  Sense of discretion and responsibility, ability to take initiative and to work independently.
• Experience in handling travel and immigration procedures
• Excellent planning and organizational skills
• Good communication, reporting and interpersonal skills
• Service oriented with capacity to work independently
• Ability to work within a team and to integrate him/herself and learn new skills
• Age: Between 25-35 years

Job application procedure
All qualified and interested candidates should send their applications to motete@icrc.org  with a detailed CV, phone contacts, copies of working certificates