Vacancy title:
ICT Assistant

Jobs at:
Makerere University Joint AIDS Program (MJAP)

Deadline of this Job:
17th May 2017 by 5:00pm

Duty Station:
Uganda

Job details:
Reports to: Finance & Operations Manager

About US:
Makerere University Joint AIDS Program (MJAP) is a private-not-for profit Company under Makerere University. MJAP works to build partnerships and strengthen health systems to optimally respond to HIV/AIDS, TB and other diseases of public health importance in Africa.

About Project:
MJAP will work in close collaboration with the Rakai Health Sciences Program (RHSP) to implement a program on Accelerating HIV/AIDS Epidemic Control in Masaka region (Gomba, Butambala, Sembabule and Mpigi districts). In addition, MJAP is anticipating a sub-award grant for accelerating HIV/AIDS Epidemic Control in Kampala region; under the President’s Emergency Plan for AIDS Relief (PEPFAR).

Job Summary: The ICT Assistant will support the project to manage the day to day ICT operations and managing the ICT infrastructure through configuration, implementation and maintenance of ICT equipment in line with the Program ICT policies.

Key Duties and Responsibilities:
• The jobholder will also identify and implement new ICT technologies and methodologies that will benefit the Program and project to achieve set goals efficiently and effectively
• Responsible for installing, maintaining and repairing hardware and software
• Testing and evaluating new technology and supporting new applications and users.
• Implement network security measures to protect data, software and hardware.
• The incumbent will troubleshoot telecom, computer hardware/software and network problems
• Provide technical and expertise support to procurement office regarding procurement and disposal of ICT goods and services
• Implement backup solutions for program data and information
• Provide basic maintenance of the mail server with outlook for users, File Transfer Protocol (FTP) service, and update the servers as per the human resource department
• Prepare and deliver capacity building programs to staff in usage and consumption of ICT services
• Plan, design and implement Local Area Networks (LAN), Wide Area Networks (WAN) and Wireless Local Area Networks (WLAN) solutions and keep them in a functional state
• Conduct periodic maintenance of ICT equipment.
• Tasked with website maintenance which will include regular updating of the program website
• Install computer devices including printers, scanners, office phones, etc. and carry out regular servicing of MJAP ICT equipment in the supported districts and health facilities, line with ICT policies and procedures.

Qualifications, Skills and Experience:
• The ideal candidate for the Makerere University Joint AIDS Program (MJAP) ICT Assistant should preferably hold a Bachelor’s degree in Computer Science, Information Technology, Telecommunication or its equivalent education from recognized University.
• Professional certification in managing Microsoft systems MCTS on a centralized network environment or its equivalent. (Microsoft Certified Technology).
• A minimum of two years’ relevant working experience in ICT services
• Broad knowledge of network design, implementation and administration; and internet systems and operations
• Knowledge of Linux administration
• Knowledge of ICT management and trouble shooting
• Knowledge of Preventive maintenance of computers and accessories
• Demonstrated strong management, coordination, teamwork, and planning skills,
• Demonstrated ability to function effectively with multiple partners and sub-grantee staff
• Excellent Interpersonal and communication skills
• Good team player
• Ability to mentor and coach others in the use of basic computer applications

Job application procedure
All suitably qualified and interested candidates should email their applications, detailed curriculum vitae and copies of relevant academic documents addressed to: The Human Resource Manager, Makerere University Joint AIDS Program (MJAP) via Email to: hr@mjap.or.ug

NB: Please indicate the position and region you’re applying for in the subject. Your attachments should not exceed 5MB.