Information Communication Technology for Development Officer (ICT4D) Job at Catholic Relief Services (CRS) - Career Opportunity in Uganda

Vacancy title:
Information Communication Technology for Development Officer (ICT4D)

Jobs at:
Catholic Relief Services (CRS)

Deadline of this Job:
30th November 2017 by 5:00PM

Duty Station:
Kampala, Uganda

Job details:
Reports to: Chief of Party SOCY Project
Catholic Relief Services (CRS) is an international non-profit organization which implements the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

About SOCY Program:
The SOYC program, which will improve the health, nutrition, education and psychosocial wellbeing of vulnerable populations, as well as reduce abuse, exploitation and neglect to a minimum of 625,000 children and 101,500 households in 17 districts in central and western Uganda, based on PEPFAR approved districts. CRS, the lead applicant, has formed a consortium that combines global institutional capacity in OVC programming with deep local knowledge: core partners include, Action for Community Development (ACODEV), African Network for Prevention and Protection against Child Abuse and Neglect (ANPPCAN), TPO Uganda1, and Futures Group.

Job Summary: The Information Communication Technology for Development Officer (ICT4D) will provide technical support to the SOCY project teams in selecting and implementing ICT4D solutions as well as building capacity to utilize these solutions. The ICT4D Officer will play a role in strengthening the capacity of CRS project staff as well as SOCY Implementing partners to effectively use new and existing information systems to better manage delivery of quality services. Additionally, the ICT4D officer is a key member of the ICT4D community within CRS and will be active in promoting the smart and effective use of technology to support CRS programming.

Key Duties and Responsibilities:

  • Offer technical support for existing ICT4D solutions such as Commcare, eValuate and Farmbook within Uganda Country program.
  • Provide training and mentoring to SOCY staff to enable independent use of ICT4D technology components
  • The jobholder recommends ICT4D strategies, policies and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements
  • Build the capacity of the Consortium partners to use, manage and maintain ICT4D technology.
  •  Provide technical support during implementation of Commcare data collection tools.
  • The incumbent will also assess ICT4D capacity of local implementing partners within the districts.
  • Provide procurement support for ICT4D infrastructure
  • Develop an interface that other stakeholders, such as the Local Implementing Partners, can use to conduct their work effectively
  • Work closely with MEAL teams to develop data reporting dashboards and templates for the SOCY project
  • Design analysis templates for assessments and surveys with the MEAL Specialist based on harmonized templates
  •  Identify and address ICT4D training needs for the SOCY project
  • Render support in the technical development of MEAL processes and standards within the project
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Qualifications, Skills and Experience:

  • The ideal candidate for the Catholic Relief Services (CRS) Information Communication Technology for Development Officer (ICT4D) job opportunity should hold a Bachelor of Science in ICT or related field
  •  ITIL Foundation Certification desired.
  • Knowledge Project Management knowledge/ Certification
  •  A minimum of five years of work experience in setting up and managing ICT-based knowledge and information management systems.
  • Previous exposure and experience in training and mentoring staff in ICT Experience in managing IT projects Data collection tools Knowledge of Data analysis tools: i.e. Iformbuilder or Commcare, Knowledge of data visualization tools such as Excel, PowerBi, Zoho, tableau or any other related tools will be an added advantage.
  •  Strong understanding of SQL and general relational database management technologies. Certification preferred. Good understanding of data modeling.
  • Broad knowledge and understanding of software development concept and methodologies.
  •  Experience in implementing donor-funded projects
  •  Ability to transfer skills and knowledge through, training, mentorship and accompaniment
  •  Demonstrated ability to work with and in teams
  •  Exceptional organizational skills
  •  Excellent written and oral communication
  • Strong conceptual and analytical skills
  • Ability to think innovatively and strategically
  • Agency-wide Competencies (for all CRS Staff): Serves with Integrity, Models Stewardship, Cultivates Constructive Relationships, Promotes Learning, Trusting Relationships, Professional Growth, Partnership, Accountability

Job application procedure
All suitably qualified and interested Ugandan candidates are encouraged to send their cover letters, CVs and three work references (names and contact information only) to ug_recruitment@crs.org.  Please include job position as subject line of the Email.

Job Info
Job Category: Computer/ IT jobs in Uganda
Job Type: Full-time
Deadline of this Job: 30th November 2017 by 5:00PM
Duty Station: Kampala, Uganda
Posted: 23-11-2017
No of Jobs: 1
Start Publishing: 23-11-2017
Stop Publishing (Put date of 2030): 23-11-2061
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