Summary
Date Posted: 18th January 2019 , Base Salary: Not Disclosed , Employment Type: Full-Time , Currency: Ush

JOB DETAILS:
Reporting to: Cluster Coordinator
Budget Responsibilities (Y/N) : As delegated
Cost Centre: Outreach
No of Direct Reports: 4
The Role
Reporting to the Cluster Coordinator, the purpose of this role is to provide leadership and oversight of the successful delivery high-impact and high-quality comprehensive and voluntary family planning (FP) services provided by an Outreach Team. Outreach is a strategic channel for providing greater access to rural communities with unmet need and unmet demand for family planning services, especially long-acting reversible contraception (LARC) and permanent methods. Clinical outreach is a primary service delivery channel under the LTM Programme.
An Outreach Team Leader is responsible for ensuring the delivery of high quality family planning and counselling and service provision by his/her outreach team. In addition to the team leader, each outreach team includes at least two additional providers (trained in comprehensive counselling, PAC/PAC FP, STMs, and LARCs), and one transport assistant. S/he must be qualified and competent to provide permanent methods. S/he is responsible for the appropriate supervision and quality of service delivery provided by the Outreach Team. S/he is responsible for correct, complete and timely submission of all outreach records and performance data. S/he is responsible for empowering all Outreach Team members: 1) meet and exceed MSI global minimum standards for quality and agreed programme deliverables; and 2) comply with all MSI Uganda policies and procedures.
Outreach Team Leaders will be part of Outreach Team Clusters that will empower and hold teams accountable for performance through mutual responsibility, accountability and risk management across the outreach channel. Outreach Team Leaders are expected to work together to continuously improve the quality of outreach services, standards of care, and effective implementation of services according to work plans and budgets. Through the clusters, Outreach Team Leaders will use data to analyse performance, raise key issues, and monitor performance to ensure delivery of measurable results and demonstrate strong fiscal management of donor resources.
Key Responsibilities
1. Compliance to Clinical Standards and Operating Procedures
• Ensure compliance with set Outreach protocols and standards
• Ensure that all the required monitoring tools (including but not limited to: stock cards, stock management checklists, Outreach checklists, Quality Assurance Checklists) are available and properly used by team members
2. Team Management
• All team members clearly understand their roles and responsibilities as per their job frameworks and as defined in the Outreach checklists
• Daily supervision of team members and regular performance appraisals completed in accordance with MSI Uganda policies
3. Data Quality Assurance
• Ensure integrity and authenticity of all financial and programmatic data and documentation
• Ensure proper record keeping, including: client records, informed consent forms, stock cards, and event tracking
• Completion of HMIS data validated by public health facilities and is cross-referenced with CLIC and vehicle tracking data
4. Clinical Quality Assurance
• Assure standards of all services, counselling and infection prevention
• Ensure monthly self-administered quality assurance assessments are done and that necessary steps are taken to improve performance
• Ensure team members receive training as necessary and performance improves accordingly
• 5. Financial Management
• Correct and accurate management of petty cash
• Appropriate documentation and validation of all advance requests and reconciliations for all team members
• Timely submission of all financial documentation for validation
• Accurate and timely submission of timesheets for all staff
6. Logistics Management
• Correct storage and forecasting of stock minimum and maximum levels
• Submit monthly stock reports to Outreach Operations Officer
• Correct implementation of stock management protocols
7. Partnership and Coordination
• Effectively liaise with Communications to effectively coordinate demand creation activities
• Initiate partnerships within the districts with NGOs/CBOs to help in mobilization of clients for FP services
• Effectively collaborate with SF Coordinators to ensure opportunities for coordination and collaboration are maximized.
Qualifications, Skills and Experience
• Bachelor of Medicine and Bachelor of Surgery.
• Knowledge of FP clinical procedures and minimum standards is essential
• Certification in LARC and PM FP service delivery
• Knowledge of more than one Ugandan language.
• Must have a valid APL
Skills and Experience
• Experience and knowledge of FP service delivery at community level
• Experience managing and motivating teams
• Ability to manage and implement activities to agreed work plans, within budget and in time
• Attention for detail
• Proven skills in effective conflict resolution
• Experience working with public sector facilities desirable
Personal Attributes
• Approachable with strong interpersonal & listening skills together with the ability to empower their team
• Track record of delivering targets
• Results focused
• Self-motivated and a self-starter
• The highest levels of integrity, strong ethical attitude
• IT literate
MSI Behaviours and Values
Team Member Behaviours
Work as One MSI
• You contribute, use, and share accurate data and evidence to improve understanding, insight and decision-making across MSI, enabling us to maximise our ability to influence others
• You share relevant knowledge, expertise and resources to strengthen teamwork and prevent duplication of effort
• You actively work as part of a team, providing support and flexibility to colleagues, demonstrating fairness, understanding and respect for all people and cultures.
Show courage, authenticity and integrity
• You hold yourself accountable for the decisions you make and the behaviours you demonstrate
• You are courageous in challenging others and taking appropriately managed risks.
Develop and grow
• You seek feedback to enable greater self-awareness and provide the same to others in a way which inspires them to be even more effective
• You manage your career development including keeping your knowledge and skills up to date.
Deliver excellence, always
• You strive to consistently meet and exceed expectations, putting clients at the centre of everything, and implement smarter, more efficient ways of performing your role
• You build and maintain effective long-term working relationships with all stakeholders, and are a true MSI ambassador.
Leadership (For Leaders only)
• You inspire individuals and teams, through situational leadership, providing clear direction
• You seek and provide opportunities which motivate team members, helping to develop skills and potential whilst strengthening our talent and succession pipeline
• You are aware of emerging developments in our sector, demonstrating strategic insight about our clients and business and encourage this in your team
• You articulate a vision of the future which inspires and excites others.
MSI Values
• Mission driven: With unwavering commitment, we exist to empower women and men to have children by choice, not chance
• Client centred: We are passionate about our clients and dedicate our efforts to delivering agreed objectives to the highest possible quality
• Accountable: We are accountable for our actions and take responsibility for everything we do to ensure long-term sustainability and increased impact
• Courageous: We recruit and nurture talented, passionate and brave people who have the courage to push boundaries, make tough decisions and challenge others in line with our mission.

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Job application procedure
You are encouraged to apply for the positions provided you meet the specified minimum job requirements.
For more details, refer to the attached job descriptions.
Forward your applications to this email address; jobs@mariestopes.or.ug
The deadline for applications is Wednesday 30th January 2019.