Summary
Date Posted: Friday, August 07, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
The World Bank, the leading multi-lateral institution in global economic development, is seeking to hire
a seasoned and highly energized professional, capable of operating effectively and discreetly in a very demanding, fast-paced and culturally diverse environment, to work as a Receptionist in the Uganda Country Office based in Kampala, Uganda.
The successful candidate will be required to provide professional reception and administrative support services to the organization. He/She will be required to work on multiple concurrent tasks with constant interruption without losing concentration or attention to detail. He/She must be able to deal with
emergency situations in a calm, efficient and prompt manner; showing an excellent sense of initiative and discretion .

Duties and Accountabilities include, but not limited to:
• Using a multi-line telephone, answering a high volume of telephone calls with courtesy, speed and accurately routing the calls.
• Receiving, communicating and screening visitors then directing them to their proper destination in a courteous and professional manner.
• Providing general information regarding the Bank and responding to routine inquiries from clients and members of the public in line with Bank's policies and management direction.
• Referring non-routine, sensitive and/or complex requests for information and other inquiries or complaints to appropriate staff.
• Performing other office support functions, examples of which include receiving, sorting and ensuring distribution of incoming mail.
• Maintain Internal and external directories, circulating and updating of the weekly visiting missions schedule, recording and dispatch of pouch weekly.

The successful candidate must have excellent command of written and spoken English, preferably with a Diploma in Secretarial Studies, Administration or an equivalent. At least 2 years of relevant work experience in a busy office environment.

Job Education: Diploma

Job Experience: 2 years

Work Hours: 8

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Job application procedure
For the full job description, competencies and complete selection criteria, and to submit an application,
please visit our website at www.worldbank.org/jobs  then >Click Current Job Openings >Search ReqID No#: raq82-48 (in the Keyword or ReqID box]. The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are equally encouraged to apply. Only shortlisted candidates will be contacted. Closing date is August 17, 2020.

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