Summary
Date Posted: Friday, January 21, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Description:
FHI 360 is seeking to recruit a Program Implementation Manager for Kampala, under the USAID MCHN Activity. The holder for the position will be responsible for closely working with the Activity’s Technical Directors for MCH, Nutrition and MEL and their respective teams to manage a coordinated and responsive approach to implementation of MCHN activities in Kampala, including within KCCA, public referral hospitals, and private (non-for-profit and for-profit) located in Kampala district/city. S/he reports to the Senior Advisor for MNCH.

Roles and Responsibilities:
Planning, engagement, and coordination:
• Closely work with the three Technical Directors (Nutrition, MCH and MEL) and their teams in developing, coordinating and management of weekly, monthly, and quarterly implementation plans, ensuring appropriate and timely communication and engagement with stakeholders
• Serve as a key coordination link between the USAID MCHN Activity and other RMNCH, FP, Nutrition, HMIS COVID-19 vaccine deployment actors and stakeholders in Kampala
• Contribute toward the development and execution of project strategies to improve roll-out of national MCH and Nutrition strategies in Kampala
• Lead USAID MCHN’s Kampala implementation technical assistance team (teams from FHI 360, Save the Children, UHF, Encompass and Makerere University SPH) in building and maintaining a functional relationship with KCCA teams (Central, Divisions and facilities/communities), national referral hospitals, and selected PFP and PNFP healthcare facilities (and their respective governing bodies) located in Kampala.
Management:
• Participate as a member of the project Senior Management Team (SMT) in meetings on strategic level issues for effective project implementation
• Coordinate with a FHI360 administration and operations team to ensure that the Kampala implementation teams are fully and appropriately given administrative and logistics support
• Keep the SMT apprised of progress of implementation in Kampala through bi-weekly and adhoc reports as per workplan priorities
• Leverage technical and strategic support and guidance from SMT (collectively and as individuals) to ensure that the front-line implementation teams are fully supported, implementation is aligned to agreed-upon overall project objectives and strategic approaches, and all technical assistance efforts are focused on results
• Assist KCCA and respective governing structures for healthcare facilities in Kampala, to coordinate health systems strengthening (human resources for health, stewardship and financing) efforts and investments as appropriate.
Coordination of, and participation in, site-level technical support activities
• Coordinate site-level technical support activities implemented by USAID MCHN teams, including identifying other actors providing site-level technical support and ensuring a coordinated and harmonized approach to avoid duplication and instead promote synergy, cross-leveraging and convergence. The technical support activities will cover RMNCH (entire continuum of services from community mobilization/sensitization, ANC, delivery, post-natal care and post-partum family planning); nutrition; HMIS strengthening; and COVID-19 vaccine deployment.
• Closely work with the MEL team to design and manage HMIS strengthening activities for Kampala sites and their respective governing entities, including performance review meetings and activities aimed to increasing routine data utilization to guide investment of efforts
Cascading national level strategic priorities to Kampala as a sub-national entity
• Opportunistically and actively participate in national level technical engagements (e.g., MOH and OPM TWG, sub-committee meetings), together with other MCHN team members, to contribute to strengthening of national RMNCH, nutrition and COVID-19 vaccine deployment “strategies” and subsequently take lead in coordinating USAID MCHN efforts towards cascading these “strategies” to “district and site level” in Kampala Capital City.
Building partnerships and collaborations
• Develop strategic alliances with other actors in Kampala including Project MaNe, UNICEF, IDI, USAID Defeat TB (includes conducting a comprehensive mapping exercise for implementing partners on an ongoing basis) and ensure harmonized technical assistance as described above.
• Build contacts amongst government, business and media actors in Kampala to identify opportunities to promote the USAID MCHN Activity work and additional areas for co-operation. To do so the candidate will need to have, or to quickly develop, a strong understanding of the political and economic landscape/s in Uganda’s urban areas, particularly Kampala Capital City.
• Represent the USAID MCHN Activity at relevant meetings or other events as may be appropriate.
• Perform other duties as may be assigned by and agreed upon with supervisor

Qualifications:
Education:
• University degree in a health field is required (a medical doctor or MNCH nurse) with a post-graduate training in public health, clinical medicine or another related field.

Experience:
• More than 5 years of experience in delivery and implementation of RMNCH/FP or nutrition clinical and public health programs in Uganda or other countries in the East African region
• Experience working with national, regional and district stakeholders in implementation of donor-funded programs
• Experience providing direct leadership to professional and support staff, and oversight and evaluation of staff performance and deliverables.
• Experience designing and implementing health service provider skills building programs at the district and provincial levels
• Demonstrated ability to create and maintain effective working relations with government personnel, stakeholders, and community-level stakeholders.
• Experience with urban health is a significant advantage
• Proven experience in USAID programmatic and financial management regulations and reporting per USAID guidelines will be of added advantage
• Proven and demonstrable experience and ability to work with RMNCH, Nutrition and FP data to guide program implementation

Skills
• Ability to work independently and manage a high-volume, fast-paced workflow.
• Excellent interpersonal skills and ability to establish effective working relations with different stakeholders.
• Ability to interact with colleagues, vendors and customers/clients of all demographics and professional levels.
• Ability to multi-task and work unsupervised, managing extensive travels and logistics arrangements.
• Excellent English writing and verbal communication skills, knowledge of basic office and bookkeeping software.
• Proven facilitation skills and ability to disseminate lessons learned effectively
• Demonstrated proficiency with using Microsoft Office Suite required.

Other
Typical Physical Demands:
• Typical office environment. Ability to sit and stand for extended periods of time.
Technology to be Used:
• Personal Computer, Microsoft Office (i.e., Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand-held devices.
• Working conditions including Travel and Overtime: Ability to travel within Kampala Capital City - up to 70 % of the time

Job Summary:
Provide technical support to staff and projects. Support technical requirements in the area of project design, business development and quality assurance. Implement and monitor strategic and technical initiatives. Provide technical guidance around the issues, challenges, and strategies for improving access to quality affecting the project. Contribute knowledge products through the creation and management of reports, technical materials, and conflict-sensitive solutions. Working closely with project and Headquarter (HQ) teams, support projects by evaluating programmatic effectiveness, overseeing technical aspects, and providing technical assessment reports. Contribute to business development efforts, including supporting the management of opportunity identification, capture, proposal development, and strategic partnering.
Technical Officers (Level I – III) provide a range of technical and administrative services at increasing levels of complexity to support project implementation and proposal development. Individuals within these positions are expected to demonstrate an increasing level of proficiency with the specific relevant technical area.

Accountabilities:
Technical Requirements:
• Provides project staff with overall technical direction and guidance in line with the project expected outcomes.
• Supports technical aspects of projects including staff and partner capacity building.
• Monitors and maintains project protocols, instruments, data sets, manuals, training materials and reports related to technical area of expertise.
• Works closely with the team to ensure project implementation remains technically sound and adheres to company strategy and standard operating procedures (SOP’s).
• Develops or writes technical briefs, reports, or other necessary materials to facilitate research, best practices, policies, and procedures.
• Conducts analysis of project implementation to identify areas for improvement and propose appropriate technical strategy and guidelines.
• Assists with the implementation of research studies by providing technical support and overall management to ensure coordination and field-level implementation.
• Provides mentorship and team building at the task level.
• Collaborates with the research and evaluation team to interpret data sets and other assessment findings.
• Provides technical support in the development and dissemination of tools, materials, reports, papers, and intervention for research projects.
• Provides technical input on subject matter best practices to assist with implementation
• May create technical portion of the project plan, within the given resources and financial constrai.nts.
• Assists with implementing components of the technical portions of the project plan
• Develops and monitors technical work plans and budgets.
• Participate in client / funder meetings and draft reports / presentations.
Project Design Implementation:
• Develops strategies and tools for the design and implementation of specific technical components.
• Monitors project deliverables and reports to supervisors.
• Leads technical project activities and sub activities and assists with project implementation.
• May implement components of the technical portions of the project plan.
• Identifies and raises issues to senior technical staff.
• Functions as the technical lead with oversight of project technical administrative and finance compliance, technical deliverables, and team management, (includes projects and consultants).
Business Development and Client/Funder Support:
• Successfully leads new business development initiatives including project design, budgeting, and recruitment efforts.
• Provides final authorization and approval of the technical portions of proposals and project design, based on the design and direction set by technical leadership.
• Builds productive working relationships internally and externally.
• Collects data for inclusion in proposals, which consist of assisting with proposal research and developing proposal strategies.
• Draft proposals, budgets, and work plans.
• Participate in business development meetings with partners and clients.
Operations Management (Finance, HR, etc.):
• Ensures project activities are on track with work plans, with technical expertise informing project implementation.
• Oversees project timelines and budgets. Assists in the development of donor reports and presentations.
• Tracks technical project spend under broad supervision.
• Tracks Statement of Work (SOW) and budget tracking systems; provides reports to supervisors.
• Collects financial and technical tracking data; prepares reports.
• Coordinate with suppliers for procurements.
Project/Program Reporting:
• Prepares reports and papers summarizing project results and analyzing data sets and technical assessment findings.
• Establishes and maintains SOW and budget tracking systems.
• Drafts / prepares client technical reports.
• Creates technical content (e.g., reports, presentations, manuscripts).
Quality Assurance:
• Develops in-depth knowledge of quality standards through formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives.
• Coordinates and direct activities to meet client/funder and regulatory requirements.
Applied Knowledge & Skills:
• In-depth knowledge of concepts, practices, and procedures with providing technical support for research studies.
• Development of scope of work and deliverables for partners, consultants, etc.
• Broader knowledge of quality standards
• Proficiency with database management software and on-line search tools required.
• Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
• Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.
• Must be able to read, write, and speak fluent English.
• Excellent organizational and analytical skills.
• Excellent and demonstrated project management skills.
• Ability to influence and collaborate with others.
• Demonstrated proficiency with using Microsoft Office Suite required.
• Ability to analyze and interpret data, identify errors, and prepare reports.
• Ability to solve problems and implement corrective action as needed.

Competencies:
There are 31 FHI 360 development competencies, of greatest focus for this particular job will be:
• Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.
• People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.
• Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.
• Employees are expected to possess or have high potential for development of these three fundamental competencies.
Problem Solving & Impact:
• Works on problems of moderate to complex scope that require review of various factors.
• Exercises good judgment with selecting methods and techniques to determine appropriate action.
• Decisions may cause delays and affect a work unit or area within a department.
• Identifies and raises issues to senior technical staff
• Networks with key internal and external personnel.
• Decision may cause delays or failure to achieve results that impact departmental goals.
Supervision Given/Received:
• Determines methods and procedures on new projects and assignments.
• Serves as team lead and may mentor other lower-level personnel.
• May supervisor junior level staff.
• Typically reports to an Associate Director/ Director.

Education: **
• Master’s Degree or its International Equivalent in Civil Society, Communication and Social Marketing, Economic Development, Education, the Environment, Gender, Health, Nutrition, Research, Technology and Youth or a Related Field.
• Project Management (PM) Certification preferred.

Experience: **
• Typically requires 6+ years of relevant experience managing data collection and technical assistance experience.
• Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
• International or Domestic (US) Program Development or Program management experience preferred.
Typical Physical Demands:
• Typical office environment.
• Ability to spend long hours looking at a computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift 5 - 25 lbs.

Technology to be Used:
• Personal Computer, Microsoft Office 365 (i.e., Word, Excel, PowerPoint, e-mail), office telephone, cell phone and printer/copier.
Travel Requirements:
• 10% - 25%

Work Hours: 8

Experience in Months: 60

Level of Education: Postgraduate Degree

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