Help Desk Assistant Job at HUNGER FIGHTERS UGANDA (HFU) - Career Opportunity in Uganda
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1588 Days Ago
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Vacancy title:
Help Desk Assistant

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Social Services & Nonprofit ]

 

Jobs at:

HUNGER FIGHTERS UGANDA (HFU)

Deadline of this Job:
23rd December 2019  

Duty Station:
Within Uganda , Kampala , East Africa

Summary
Date Posted: Wednesday, December 18, 2019 , Base Salary: Not Disclosed


JOB DETAILS:
Hunger Fighters Uganda, is WFP Cooperating Partners for General Food Assistance in Nakivale/Oruchinga and Kyangwali Refugee settlements. HFU wishes to recruit staff/volunteers to fill the positions tenable in the GFA project implemented in ISINGIRO and Kikuube Districts .

Job Responsibilities:
• Be the first point of contact for all office clients and escalate concerns at a complex nature to the immediate supervisor for advice and guidance.
• Ensure all relevant information is in order to prioritize and resolve request is obtained and evaluated.
• Log, monitor and resolve routine client complaints, escalate to the immediate supervisor.
• Organize client’s feedback; raise any issues or concerns with the immediate supervisor.
• Ensure events, requirements are carried out by relevant team where required.
• Run reports and analyze help desk data as required.
• Manage day to day administration and filling as required.
• Participate in the performance development review (PDR) process as arranged by relevant authorities
• Actively support equality

Job Skills: Not Specified


Job Qualifications:
• High school Diploma or relevant qualification with 2yrs proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skill.
• Excellent Organizational and multi-tasking abilities.
• Strong knowledge of MS office programs/Excel.

Job Education Requirements: Not Specified


Job Experience Requirements: Not Specified

 

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Job application procedure
Applications should be addressed to                                                                 • The Head of Human Resource, Hunger Fighters Uganda, P.O Box, 28175, Kampala.                                                                                                            • Hand delivered to Hunger Fighters Uganda Mbarara Field Office at Nkokonjeru or /Head Office located Hoima Road, about 200metres Off the Kampala Northern bypass, Next to Africa Oil Station. Deadline for submission is 23rd December 2019 at 17:00pm and interviews are scheduled 27th - 30th December 2019. Note: HFU offers equal opportunities to both women and men

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Job Info
Job Category: Administrative jobs in Uganda
Job Type: Full-time
Deadline of this Job:  23rd December 2019
Duty Station: ISINGIRO and Kikuube Districts
Posted: 18-12-2019
No of Jobs: 1
Start Publishing: 18-12-2019
Stop Publishing (Put date of 2030): 19-12-2065
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