Customer Service (Level 2)


Course Details
Risk management has long been a key part of project management and it has also become an increasingly important part of organizational best practices. Corporations have realized that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings.

Course Syllabus
This course consists of the following units:
Unit 1 – What Is Risk Management?
Unit 2 – The Risk Management Process
Unit 3 – Responding to Risks