Digital Financial Services (DFS) Supervisor Job at Opportunity Bank (U) Ltd - Career Opportunity in Uganda
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Vacancy title:
Digital Financial Services (DFS) Supervisor

Jobs at:
Opportunity Bank (U) Ltd

Deadline of this Job:
Friday 22nd February 2019.  

Duty Station:
Kamwokya, Kampala , Uganda , East Africa , 00256

Summary
Date Posted: 18th February 2019 , Base Salary: Not Disclosed , Employment Type: Full-Time , Currency: Ush

 

JOB DETAILS:
Opportunity Bank (U) Ltd is a leading provider of miorofinance services in Ugandawith huge expansion plans. The Bank is a member of the MyBucks SA group, a leading FINTECH provider and Opportunity International, a global miorofinance institution serving over 3 Million in different countries.
Opportunity Bank seeks suitably qualified candidates to fill the following available position
1. Position: Digital Financial Services (DFS) Supervisor.
Reports to : Digital Finance Solutions Manager
Job Purpose:
To devise and implement strategies to help increase usage and enhance the customer's digital experience. The candidate should have a solid e
- banking background with the core strength in business/ sales as well as Agency banking. Her’ She should be experienced in creating and implementing the DFS strategy to meet the objectives of the Bank.
Key Result Areas
• Overseeing the entire bank‘s digital financial senrices platforms with direct over sight on the branches
• Driving usage, numbers and income from the Digital financial platforms both current and future.
• Devising and establishing clear short— and long
• Term strategies for increasing the numbers and usage on the digital platforms as well as recommending innovative productf service enhancements.
• Monthly and weekly reporting to line manager on all the digital platforms with a close relationship to branches and regional managers.
• Manage and develop key relationships with different stakeholders in the Digital value chain while creating cost-etticient contracts.
• Provide support and timely feed back on customer complaints relating to all Digital financial services
• Provide and advice on training programs and awareness to customers in order to promote usage on all the digital financial platforms and support the DFS strategy.
• Select and implement suitable enhancements to the e-banking productsfservices and help optimize their strategic benefits
• Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
• Handle annual budget and ensure cost effectiveness
Minimum qualifications
• Bachelor's degree in a business-related field or banking
• Proven and Solid e-banking background with core strength in businessfsales. At least 1-year experience in role is an added advantage.
• Experience in implementation of a [JFS strategy with sound understanding of Agent banking and all bank related digital platforms
• Hands-on experience with computer applications like Microsoft office
• Outstanding verbal and written communication skills.
• Ability to establish and maintain positive and effective work relationships with co-workers, clients, members, providers and customers
• Excellent organizational and leadership skills with clear demonstration of creative sales and marketing skills
Location:
The roles are based at OBUL's Head Office in Kamwokya, Kampala and will involve regular travel to Agents throughout Uganda.

 

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Job application procedure
Interested candidates should send their signed application letters together with their curriculum vitae to the Human Resources department hr@opportunitybank.co.ug or to The Human Resources Manager, Opportunity Bank Uganda Limited, Plot 1259, Old Kiira Road. P.O. Box 33513 Kampala) Not later than Friday 22nd February 2019.
Applications submitted alter the deadline shall not be accepted

 

Job Info
Job Category: Banking/ Finance jobs in Uganda
Job Type: Full-time
Deadline of this Job: Friday 22nd February 2019.
Duty Station: Kampala
Posted: 18-02-2019
No of Jobs: 1
Start Publishing: 18-02-2019
Stop Publishing (Put date of 2030): 18-02-2065
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