ASA Uganda Ltd (ASA Uganda) is a for profit, non-depository Microfinance Institution, operating as a microfinance company and regulated by the Uganda Microfinance Regulatory Authority (UMRA).
ASA Uganda is a subsidiary of ASA International, one of the world’s largest international microfinance institutions in the world.
ASA Uganda commenced operations in 2013.
VISION
Reducing poverty by improving the lives of the underprivileged with a key focus on female entrepreneurs.
MISSION
We have a strong commitment to financial inclusion and socioeconomic progress
OBJECTIVE
Providing microfinance loans for business purpose to low-income entrepreneurs with the objective to improve financial inclusion and realise socioeconomic progress. Our loans provide an alternative to low income entrepreneurs without access to credit from traditional banks. We provide these loans using the ASA Model. The ASA Model was introduced by Md. Shafiqual Haque Choudhury, co-founder of ASA International, who sadly passed away in February 2021. Read more about our co-founder and tributes to his contribution here.
Country overview
Across all 5 regions in Uganda, ASA Uganda has 98 branches with the central region having the largest number of branches. ASA Uganda is indirectly wholly owned by ASA International.
The microfinance market in Uganda plays an important role in enabling the low-income section of the population access to financial services. It emerged as a market in the early 1990’s during which it was dominated by a few institutions, mainly NGOs, government credit programmes and specialized financial institutions including one commercial bank and about five Microfinance institutions (MFIs) serving about 120,000 clients. Overtime, the market has registered a sizeable growth in terms of number of institutions and clients. By early 2000, client numbers increased to over 1,000,000 and the sector started attracting competition from commercial banks that recognized the business potential in delivering microfinance services.
There is evidence of increased private sector investment in microfinance as more MFIs prepare for regulation in order to access savings as a more reliable and cheaper source of funding. There are also increased business partnerships between Banks and MFIs and in some cases takeovers by banks.
Our leadership team
Find out more about our team members below
Management Team
Md. Nurul Islam Chowdhury Mafique
Managing DirectorMd. Khalilur Rahman
Deputy Managing DirectorSamuel Omagor
Chief Financial OfficerIsha Baguma
Head of Legal & Compliance/Company SecretaryAloysius Gonza Omugur
Head of ITKenneth Byamukama
Head of Human ResourcesBoard of Directors
Dirk Brouwer
A.K.M. Aminur Rashid
Md. Azim Hossain
Md. Nurul Islam Chowdhury Mafique
Muhammad Shah Newaj
Md. Jamilur Rahman C
howdhury
Client complaint procedure
Client Complaint Resolution Committee
The ASA Uganda management has established a Client Compliant Resolution Committee, where our valued customer can share their viewpoints, raise a complaint and seek for justice.
Who can complain?
Any client who is facing a problem/injustice/delay in service/or unacceptable behaviour by ASA Uganda staff.
Client complaint procedure
Contact the Area Manager: Direct call to the Regional Manager, Divisional Manager, Operations Manager and HR Manager (mobile number is available in the Passbook and notice board at all the branches) and submit a written complaint in to the “Complaint Box” which is available at the Branch office.
Contact the Head office:
Email: grievance.mitigation@asauganda.com
Phone: +256 753783650
