Despite their crucial role in their communities, women in rural areas are probably the most underserved consumers today in East Africa. We’re all about making it easy for them to get products that will improve their lives. Our business has been built around rural women’s current circumstances, needs and aspirations, combining retail and finance in a one-stop-shop, resulting in 70% of our clients being women. Bidhaa Sasa supplies life-improving products using direct selling techniques – by women for women – and offers consumer financing to the under-served and unbanked making all products payable in affordable instalments through convenient mobile money payments.
Our ‘woman-to-woman’ direct sales model includes delivery to their homes to overcome their limited mobility, reduced awareness and lack of trust in new technologies. More than 80% of our over 80,000 clients have been recruited by existing clients, making client acquisition and distribution more cost-effective and more women-friendly than traditional agent-based models.
In addition, by leveraging that same social cohesion among rural women, we can offer micro-credit (nano-credit, actually) to groups of clients without preconditions or collateral. This allows us to specialise in sub-$100 products that have the highest potential to impact women’s lives but are normally ignored by financial institutions.
Our product range is defined by our clients’ feedback and today includes solar lamps, systems and radios, efficient cookstoves, LPG cylinders and cooking accessories, as well as water tanks and agricultural tools.