Call Center Nurse Medical UG job at Old Mutual
52 Days Ago
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Vacancy title:
Call Center Nurse Medical UG

[ Type: FULL TIME , Industry: Finance , Category: Healthcare ]

Jobs at:

Old Mutual

Deadline of this Job:
Saturday, October 12 2024 

Duty Station:
Within Uganda , Kampala, East Africa

Summary
Date Posted: Sunday, September 29 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Job Description
To manage medical benefit utilization through supervision of pre-authorization answer queries over the phone and give timely solutions to the customer.
• Pre-Authorization of all admissions within 6 hours and technical guidelines.
• Minimize identifiable cases of fraud/abuse
• To resolve customer queries over the phone and offer solutions to the customers in a timely manner
• Supervise Pre-authorization of scheduled and non-scheduled admissions within the set guidelines and carry out verification and medical Audit of claims/invoices before settlement.
• Managing requests for services from providers, intermediaries and clients, providing information on the UAP Old Mutual provider network and available benefits per scheme policy
• In conjunction with SMART applications resolve card issues raised at the point of service
• Authorization of all optical requests from the different providers within 6 hours and prepare daily reports
• To attend to reimbursements from the different providers in a timely manner and provide daily reports.
• Liaise with other medical schemes for purposes of evaluating medical risk.
• To formulate committal letters of discharges as a result of the requests from the different service providers.

Skills

• Authentication, Call Center, Customer Queries, Daily Reporting, Data Query, Invoices, People Management, Point of Service, Reimbursement, School Admissions, Supervision

Education
• Diploma (Dip): Nursing (Required)



Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:
Associate Degree

Job application procedure

Interested and qualified, Click here to apply.


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Health/ Medicine jobs in Uganda
Job Type: Full-time
Deadline of this Job: 12 October 2024
Duty Station: Kampala
Posted: 29-09-2024
No of Jobs: 1
Start Publishing: 29-09-2024
Stop Publishing (Put date of 2030): 29-09-2068
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