Summary
Date Posted: Tuesday, July 16 2024, Base Salary: Not Disclosed

JOB DETAILS:
Reports to: MEAL Manger
Supervises: Community based organizations (Community monitors

Location: Based in Iganga with frequent travels to CBOs in the districts of Busoga, Bugisu, Bukedi and North Central.

Job Summary:
Community led monitoring (CLM) is a system of health service monitoring developed by the community or service users, involves community-owned data collection regarding health care service delivery to respond to the evidence that communities have collected.

CLM Officer will be responsible for Supporting, training and monitoring CBOs/service users to collect, collate, analyse data about health service delivery at selected Health facilities in a district and use this data to provide feedback at different layers like the community itself, the health facility team and the district leadership among others with the aim of advocating for improvements in service delivery in Malaria, Tuberculosis, HIV among others.

Community based organisations/service users will collect accurate, robust and rigorous qualitative and quantitative data that include observational data, client exit interview, focus group discussions and get the perspectives of both healthcare users as well as healthcare providers. Using the data collected, CLM officers will support CBO/service users to engage with primary healthcare facility staff, clinic committees and other key stakeholders to advocate for improved service delivery and track progress in service delivery. S/he will be responsible for;
• Coordinating and overseeing the CLM initiative at health service delivery sites
• Managing relationships, partnerships, policy, and advocacy efforts within the context of CLM and Health service delivery
• Monitoring and evaluating CLM activities in the project under his/her portfolio.
• Facilitating CLM knowledge management and sharing.
• Monitor the implementation of the activities by the CBOs/CLM Monitors and provide technical guidance to them as required.
• Coordinate the preparation of reports in a timely manner.
• Contribute to the preparation of relevant meetings and ensure that recommendations are addressed
Key Result Area 1: Supporting CBOs to collect Health facility and community data collection quarterly
• Carry out routine support to CBOs using agreed upon tools
• Support CBOs to Upload all data & documentation collected using appropriate and or recommended tools
• Support CBOs to use data collected for facility level engagement & advocacy for better health service delivery
• Carry out verification of results or data collected to ensure proper methods are used
• Map out stakeholders and Advocacy opportunities or platforms in the district to whom CBOs will provide feedback
Key Result Area 2: Support CBOs to use CLM data to engage facility leadership and other stakeholders (HUMCs)
• Conduct feedback meetings at different levels with the relevant stakeholders
• Triangulate Community perceptions through observation and verification using other data sources including facility-based records
• Ensure engagement with target populations including PLHIV, Malaria people with TB, KPs, youth, AGYW, and men, in order to uncover issues affecting HIV, TB and Malaria service delivery.
• Strengthen the capacity of local service users to be able create demand and to engage in local advocacy and community engagement activities
• Develop strong relationships with community members, local partners, and other community and traditional stakeholders in the area

Key Result Area 3: Monitor implementation of key action points to assess if service quality improves; Where issues remain unresolved,
Together with the CBOs routinely engage facility staff, and health unit management committees to discuss the quality-of-service provision at facility level as revealed by the data collection.
• Collect reports on facility level activities as generated by the CBO/monitors
• Engagement with other partners and stakeholders to strengthen local advocacy and influence changes at a community level.
• Address any challenges that need immediate resolution on the same day at the site to ensure that patients are able to access the services they need

Key Result Area 4: Documentation of best practices, success stories, and lessons learnt
• Collect individual stories where specific issues arise
• Review CBO reports and provide guidance to ensure accuracy of information.

Key Result Area 5: Finance, admin and M&E
• Ensure that financial and administrative procedures are adhered to properly in line with organisational requirements.
• Provide timely reports as required on a monthly basis detailing progress
• Other related tasks, as required.

Academic Qualifications and Working experience
1. Minimum bachelor’s degree: statistics, quantitative economics, Development Studies, social sciences or public health.
2. Other certificates, diplomas in M&E, Project planning & management will be an added advantage.
3. Experience in community data collection /Research is of added advantage
4. At least 3 years’ experience and involvement in HIV/TB/Malaria and Key populations programs
5. Demonstrable experience in organising, advocacy and/or mobilisation at a community level;
6. Knowledge and experience in participation in Health-related programs-HIV, TB, Malaria
7. Appreciation and substantial knowledge in community engagement, human rights, gender consideration and programming
8. Comfortable working with or willingness to learn to use new technologies and data bases.
9. Self-motivated and able to work without direct supervision
10. Good written and verbal communication skills
11. Able & willing to travel frequently within the region and at times across the country.
12. Fluency in the local language in a region will be an added advantage
13. Working in teams Communicating with impact

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
Please provide a detailed CV that demonstrates possession of relevant competencies, current position, the job requirements specified, academic qualifications, employment experience including current position, and contact details of three referees preferably from previous or current employments. All candidates who meet the requirements are encouraged to submit in single PDF their cover letter, CV and CERTIFIED copies of academic documents of not more than 2GB via email to pila2consultants@gmail.com quoting the position of interest in the subject line.
For further details please contact
PILA Consultants Limited
Tel: +256-393 275 892, Mob: +256-78-4-219107, 0704-706910
E-mail: pila2consultants@gmail.com 
You can also visit our website: www.pilaconsultants.co.ug 
Posting date: 15th July 2024
Closing date: 2nd August 2024 not later than 5:00pm

Note: UDHA is an equal opportunity employer therefore females and people with disabilities are encouraged to apply. While PILA appreciates all the interested applicants, only shortlisted candidates will be contacted for interviews. In case you do not hear from PILA one month after the closing date, please consider yourself unsuccessful. Please note that any form of canvassing will lead to automatic disqualification. Any telephone solicitation will lead to automatic disqualification. PILA takes no responsibility of any costs by applicants that apply for any of the positions advertised here.

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