Contact Centre Staff 2 job at True North Consult Ltd
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85 Days Ago
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Vacancy title:
Contact Centre Staff 2

[ Type: FULL TIME , Industry: Consulting , Category: Customer Service ]

Jobs at:

True North Consult Ltd

Deadline of this Job:
Sunday, September 29 2024 

Duty Station:
Within Uganda , Kampala, East Africa

Summary
Date Posted: Thursday, September 26 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Responsibilities
• Handling Inbound and Outbound Calls
• Providing Customer Support
• Recording and Documenting Interactions
• Meeting Performance Metrics
• Continuous Learning and Adaptation

Person Specification
Education, Training, Skills & Experience Requirements
• Candidates should be already pre-screened and gone through interviews. (Share interview reports if available)
• Candidates must be below 28 years of age.
• Must be tech savvy, have basic office knowledge and able to use social media apps like Instagram, TikTok, X and facebook and must be trainable.
• Ability to empathize given most of our clients are patients.
• Candidates should be ready to sign a Non-Disclosure Agreement (NDA)
• Should be able to start by the 1st of October 2024.
• Out of the 4 positions, candidates should be able to speak the languages below:
• 1- Luganda+ Ateso+ Kuman
• 2- Acholi + Langi + Alur (Luo)
• 1- Luganda + Lumasaba + Kupsabiny

Benefits
• Medical insurance cover for principal
• Lunch
• Transport beyond normal working hours



Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:
Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

All applications shall be acknowledged as received but only shortlisted candidates will be contacted.
All applicants should share their CV's and Cover Letters in PDF or MS Word STRICTLY
Applicants should know all languages in the different language sets
Language set 1. 1 position- Luganda+ Ateso+ Kuman
Language set 2. 2 positions - Acholi + Langi + Alur (Luo)
Language set 3. 1 positions - Luganda + Lumasaba + Kupsabiny

‘Candidates should include the languages they speak within their CV.’


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Job Info
Job Category: Customer Service jobs in Uganda
Job Type: Full-time
Deadline of this Job: 29 September 2024
Duty Station: Kampala
Posted: 26-09-2024
No of Jobs: 1
Start Publishing: 26-09-2024
Stop Publishing (Put date of 2030): 26-09-2068
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