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Vacancy title:
Customer Support Agent
Jobs at:
WasokoDeadline of this Job:
Thursday, August 17 2023
Within Uganda , Kampala, East Africa
Summary
Date Posted: Thursday, August 03 2023, Base Salary: Not Disclosed
Learn more about Wasoko
Wasoko jobs in Uganda
JOB DETAILS:
Key Responsibilities
• Keep up with order delivery data.
• Infer from up to date Customer Service feedback channels for pending delivery leads.
• Make follow up communication to the Wasoko Customer and relevant Logistics team for pending orders.
• Update feedback channels to Logistic teams and relevant order delivery data platforms.
• Other relevant responsibilities as assigned
Key Relationships
• Warehouse branch management,
• Warehouse Logistics management,
• Delivery Agents,
• Sales Teams,
• Customer Service teams
• Active Wasoko Customers
Key Skills and competencies
• Ability to work efficiently and independently in a fast-paced sales environment
• Effective teamwork abilities
• Strong oral and written communication skills
• Strong sense of patience to follow through problem resolution
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education:
Job application procedure
Interested applicants?Click here to apply
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