Vacancy title:
Head of ICT

Jobs at:
A leading Commercial Bank

Deadline of this Job:
30th November 2018

Duty Station:
Kampala, Uganda

Summary
Date Posted: 23rd November 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

JOB DETAILS:
Our client is a leading Commercial Bank, offering a comprehensive range of banking products and services for both the retail and corporate markets, across a wide branch network in Uganda. On behalf of our client, we are searching for an experienced Information Communication Technology Specialist to fill the following position:
Head of ICT
Reports to: Executive Director

Job Purpose: Responsible for providing leadership and direction in the lT technical function and services including testing, staff training ,development,implementation,support of applications and any other identified software & hardware products in accordance with best practice IT principles, policies and procedures.

Key Performance Areas

• Developing and implementing the business plan, goals, and budget for ICT function and activities that consider the overall corporate objectives, business plan and operational priorities.
  
• Establishing and setting quality service standards to respond to internal and external client's inquiries, requests, and issues related to IOT.
  
• Evaluating, monitoring, and controlling department and staff performance against agreed performance standards.
  
• Regularly review and update the'company‘s ICT strategy ensuring that it continues to reflect changes in the company‘s objective, legislation, and the external technological environment.
  
• Ensuring that head office and all branches are in compliance with established ICT policies, procedures and statutory regulations.
  
• Participating in various internal Board and Management Committee meetings.
  
• Setting the overall ICT objectives and plans and monitor performance against the strategic plan; reports and takes corrective action against significant deviations
  
• Ensuring regular client, supplier and staff satisfaction surveys regarding ICT services and takes corrective action.
  
• Ensuring the delivery of high quality service standards to internal clients in responding to inquiries, requests, and issues related to ICT.
  
• Overseeing the documentation and application of sound and up to date ICT principles and ensures compliance with local banking and finance legislation, regulations, policies, and procedures. in close co-ordination with Head of Finance, and load of Internal Audit, ensures that all ICT aspects comply with Control Bank regulations.
  
• Setting up, testing, and maintaining ICT Disaster Recovery Plans, policies and procedures.
  
• Negotiating and attaining vendor and business contractual levels for services and equipment.
  
• Coordinating and maintaining contracts for all computers and auxiliary equipment and user documentation for all software applications.
  
• Coordinating and overseeing the delivery, installation, setting- up, testing, and implementation of all new software systems and upgrades and implements all system customizations.
  
• Participating in negotiating terms and conditions for purchases and providing on-going support with computer hardware, software, telecommunication, and power.
  

Job Requirements:

• Master's degree in either computer Science, Information Technology or Business computing.
  
• Bachelor's degree in either computer Science or Information Technology
  
• At least 5 years working experience in a busy IT environment.
  
• Wide knowledge of and advanced skills in computer terminal and personal computer operation, Serves , software programs of diverse functionality used by Banks including but not limited to, communications systems, desktop applications, and network administrative programs and resources,
  
• Advanced knowledge of related statutory lT compliance regulations and banking policies, procedures, and systems.
  
• Knowledge of the General Banking or Financial Services Act, banking laws and, regulations, local legal legislation, local employment and labour laws.
  
• Experience with MS SOL is required. However any other knowledge of relational databases like MySOL, postgress and oracle is an added advantage.
  
• Project Planning and Performance Management skills
  
• Reporting and Communication Skills
  
• Organizing, interpersonal, and People Management Skills