Summary
Date Posted: Wednesday, December 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
The Human Resources Generalist will work closely with the Director, Human Resources in the management of all Human Resources operational activities for Opportunity’s branches across Africa; recruitment and onboarding, leave management, payroll, and benefits administration.

ESSENTIAL DUTIES include the following.
Other duties may be assigned.
General Human Resources Operations
• Compile and publish monthly, quarterly, and yearend HR reports such as headcount, turnover, and diversity for Opportunity’s branches in Africa.
• Act as an administrator of the Africa payroll and global HRIS systems including maintaining employee data to ensure accurate records and reporting.
Human Resource Administration
• Support full-cycle recruitment of staff-level positions based in Africa, including sourcing, selecting, proactively managing the interview process and guiding managers on employment offers.
• Manage the onboarding process to ensure a seamless experience for new hires.
• Prepare and process payrolls for all of Opportunity’s businesses across Africa.
• Provide all relevant employee information and changes to professional employer organization (PEO) in a timely manner to facilitate the employment of local hires.
• Ensure that all elements of employee records, benefits files are kept up to date.
• Maintain records and ensure job descriptions are up to date.
• Manage benefit vendor relationships across all countries in Africa.
• Serve as a key Human Resources contact for the Africa region including handling employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the Director, Human Resources.
• Ensure that the business complies with all internal policies, local governmental labour laws, and reporting requirements.
• Consult with the Director, Human Resources when policy gaps exist and recommend ways to close any gaps.
• Participate as needed in investigations when employee complaints or concerns are brought forth to the business.

Qualifications
• Bachelor’s degree in Human Resources or relevant field; HR professional certification a plus.
• 3-5 years of progressive hands-on HR experience with a proven record of outstanding achievement. Familiarity with administering HR practices and policies within a global organization is desirable
• Knowledge of employment laws and practices across Opportunity’s countries of operations in Africa (DRC, Ghana, Kenya, Malawi, Nigeria, Rwanda, Tanzania, Uganda, Zambia)
• Ability to work in a matrix environment, responding to the needs of different teams and an understanding of cross-cultural contexts
• Strong verbal, written, analytical, presentation, and interpersonal skills
• Able to adjust and redirect attention to manage multiple projects and priorities while adhering to deadlines
• Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.
• Evidence of the practice of a high level of confidentiality.
• An understanding of and a commitment to advancing the mission and values of Opportunity International

Language skills
• Written and verbal fluency in English required, fluency in French desirable. Must be able to attend & fully participate in meetings conducted in English.

Key relationships
• Sr. Vice President, Human Resources
• Director, Human Resources
• Regional Accounting Manager
• Head, Education Specialist(s)
• Director, Client Services

Travel requirements
• Ability to travel internationally on occasion – most travel within Africa region

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
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