Reports To: Transport Supervisor
Location: Kampala - 1 | Mbarara - 1

Job Purpose
Transport staff and company products to assigned destinations and ensure the vehicles are kept in good condition at all times.

Key Result Areas
• Handle all driving assignments as approved by the supervisor;
• Carry out daily pre and post vehicle maintenance checks;
• Adhere to the highest driving standards by complying with the transport policy and the road safety act.
• Ensure assigned vehicle has all the required documentation at all times. Ensure daily cleanliness of assigned vehicle.

Qualification and Experience
• A Uganda Certificate of Education (U.C.E).
• A certificate in defensive driving.
• The applicant must possess a valid driving permit with at least 3 classes; B, C1, D1 & BE
• At least 3 years' driving experience in a commercial environment.

Technical competences
• Basic knowledge of vehicle mechanics.
• Basic computer skills.
• Good knowledge of Uganda's road network.

Behavioral competencies
• Ability to write, read and speak English fluently.
• Excellent communication (oral & written) and interpersonal skills.
• Should have a high level of integrity and confidentiality
• Ability to work a flexible schedule with odd hours and night shifts.

Front Desk Officer
Reports to: Front Desk Supervisor
Duty Station: Hoima Bureau

Description of purpose:
To be the reference point for all clients/visitors of Kabalega FM, as well as manage all Front Desk operations.

Key Result Areas:
• Respond in a professional and courteous manner to clients and customers by providing accurate and timely information and services.
• Distribute urgent mail/ parcels as soon as it is delivered to right persons and make follow up immediately in order to ensure communication has been passed on.
• Respond to All phone calls within 3 rings and respond to walk-in clients' inquiries as per defined customer service guidelines.
• Maintain a working knowledge of all Vision Group products and services i.e. all media platforms and related services in order to effectively answer queries and market the products and services to proactively upsell to customers.
• Ensure that PBX is locked after the respective shifts and that all Extensions are in good working order by the next day so that telephone communications run smoothly.
• Monitor PBX working condition and report faults immediately to IT helpdesk to ensure un-interrupted service.
• Ensure that the front office area is clean and neat at all times to maintain a professional company image.

Education and Professional Qualifications:
• A minimum of a Bachelors' degree in Secretarial Studies, Business Administration or a related humanities field.

Working Experience:
• At least 2 years working experience as a front desk officer.
• Experience in customer service is an added advantage.
• Strong verbal and written communication skills. Skills, Knowledge and Abilities

Technical Competences:
• Microsoft Word office suite (MS Word, MS Excel).
• Working knowledge of Runyakitara dialect is highly preferred.

Behavioral Competences:
• Strong communication and people skills.
• Work well under pressure and with minimal supervision.
• Problem solving skills.
• Good organizational and multi-tasking abilities.