Salon Manager
2025-03-27T13:10:40+00:00
S&S Enterprises Ltd
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https://sandsenterprisesug.com/
FULL_TIME
Nkumba
East Africa
00256
Uganda
Business Management and Administration
Management
2025-03-31T17:00:00+00:00
8 hours per day
S&S Enterprises Ltd, a leader in multi-service retail and hospitality, is seeking an experienced, dynamic, and visionary Salon Manager to lead our upscale salon
operations. This is an exciting opportunity for a seasoned professional to drive excellence in service delivery, team leadership, and business growth in a vibrant, customer-centric environment.
Key Responsibilities
Daily Operations: Oversee the day-to-day functioning of the salon, including opening and closing procedures, scheduling, and resource allocation.
Operational Leadership: Oversee day-to-day salon operations ensuring high standards of service, efficiency, and cleanliness.
Compliance: Ensure adherence to all company policies, local regulations, and industry standards.
Team Management: Recruit, train, and manage a diverse team of hairdressers, beauticians, and support staff; conduct performance reviews and foster a culture of continuous improvement.
Customer Service: Ensure exceptional customer experiences by maintaining a welcoming atmosphere, addressing client concerns promptly, and implementing innovative service enhancements.
Financial Oversight: Manage budgeting, scheduling, and cost control; monitor sales, retail product performance, and profitability metrics to meet financial targets.
Quality Control: Uphold and enforce strict hygiene, safety, and grooming standards; oversee maintenance of salon equipment and supplies.
Marketing & Growth: Collaborate with the marketing team to develop promotional strategies and loyalty programs; analyse market trends to introduce new services and products.
Daily Operations: Oversee the day-to-day functioning of the salon, including opening and closing procedures, scheduling, and resource allocation.
- Service Quality: Ensure that all salon services (hair, beauty, skincare, and related treatments) meet the highest quality standards. Monitor and maintain service consistency through regular quality checks.
- Inventory Management: Manage the ordering, receipt, and storage of salon supplies, including cosmetics, tools, and consumables. Collaborate with procurement to optimize stock levels.
- Facility Management: Ensure the salon is clean, well-maintained, and in compliance with health, safety, and hygiene regulations.
Qualifications
Educational Background:
o A minimum of a high school diploma or equivalent is required; a degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
Certifications:
o Relevant certifications in management, cosmetology, or customer service are advantageous.
Skills & Competencies
Leadership:
o Strong leadership and team management skills, with the ability to motivate and develop staff.
Communication:
o Excellent verbal and written communication skills, essential for staff coordination, customer interactions, and reporting.
Organizational Skills:
o Exceptional organizational and time management skills to handle multiple tasks and prioritize effectively.
Technological Proficiency:
o Familiarity with salon management software, point-of-sale systems, and digital scheduling tools.
Financial Acumen:
o Ability to manage budgets, control costs, and analyze financial performance.
Customer Service Orientation:
o A strong commitment to delivering outstanding customer service and creating a positive client experience.
Problem-Solving:
o Proactive and creative in identifying operational challenges and implementing effective solutions.
Key Attributes
Professionalism:
o Consistently demonstrates a high level of professionalism, integrity, and ethical behavior.
Adaptability:
o Flexible and responsive to changing customer needs, market trends, and operational challenges.
Innovation:
o Open to new ideas and continuously seeks ways to improve service quality and operational efficiency.
Customer-Centric:
o Focused on enhancing the customer experience and maintaining high satisfaction levels.
Team-Oriented:
o A collaborative leader who values teamwork and fosters a supportive work environment.
Reporting Structure
The Salon Manager reports directly to the General Manager at S&S Enterprises Ltd. They will work closely with the marketing, procurement, and finance departments to ensure that the salon’s operations align with the overall strategic goals of the enterprise.
Working Conditions
Work Environment:
o The role is based in a high-traffic salon that requires long hours on your feet and frequent interaction with customers and staff.
Schedule:
o Work hours may include evenings, weekends, and public holidays, particularly during peak periods.
Physical Demands:
o The position may involve some physical tasks, such as setting up displays and handling supplies.
aily Operations: Oversee the day-to-day functioning of the salon, including opening and closing procedures, scheduling, and resource allocation. Operational Leadership: Oversee day-to-day salon operations ensuring high standards of service, efficiency, and cleanliness. Compliance: Ensure adherence to all company policies, local regulations, and industry standards. Team Management: Recruit, train, and manage a diverse team of hairdressers, beauticians, and support staff; conduct performance reviews and foster a culture of continuous improvement. Customer Service: Ensure exceptional customer experiences by maintaining a welcoming atmosphere, addressing client concerns promptly, and implementing innovative service enhancements. Financial Oversight: Manage budgeting, scheduling, and cost control; monitor sales, retail product performance, and profitability metrics to meet financial targets. Quality Control: Uphold and enforce strict hygiene, safety, and grooming standards; oversee maintenance of salon equipment and supplies. Marketing & Growth: Collaborate with the marketing team to develop promotional strategies and loyalty programs; analyse market trends to introduce new services and products. Daily Operations: Oversee the day-to-day functioning of the salon, including opening and closing procedures, scheduling, and resource allocation. Service Quality: Ensure that all salon services (hair, beauty, skincare, and related treatments) meet the highest quality standards. Monitor and maintain service consistency through regular quality checks. Inventory Management: Manage the ordering, receipt, and storage of salon supplies, including cosmetics, tools, and consumables. Collaborate with procurement to optimize stock levels. Facility Management: Ensure the salon is clean, well-maintained, and in compliance with health, safety, and hygiene regulations.
Leadership: o Strong leadership and team management skills, with the ability to motivate and develop staff. Communication: o Excellent verbal and written communication skills, essential for staff coordination, customer interactions, and reporting. Organizational Skills: o Exceptional organizational and time management skills to handle multiple tasks and prioritize effectively. Technological Proficiency: o Familiarity with salon management software, point-of-sale systems, and digital scheduling tools. Financial Acumen: o Ability to manage budgets, control costs, and analyze financial performance. Customer Service Orientation: o A strong commitment to delivering outstanding customer service and creating a positive client experience. Problem-Solving: o Proactive and creative in identifying operational challenges and implementing effective solutions. Key Attributes Professionalism: o Consistently demonstrates a high level of professionalism, integrity, and ethical behavior. Adaptability: o Flexible and responsive to changing customer needs, market trends, and operational challenges. Innovation: o Open to new ideas and continuously seeks ways to improve service quality and operational efficiency. Customer-Centric: o Focused on enhancing the customer experience and maintaining high satisfaction levels. Team-Oriented: o A collaborative leader who values teamwork and fosters a supportive work environment.
A minimum of a high school diploma or equivalent is required; a degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
high school
1 year
JOB-67e54e50b3786
Vacancy title:
Salon Manager
[Type: FULL_TIME, Industry: Business Management and Administration, Category: Management]
Jobs at:
S&S Enterprises Ltd
Deadline of this Job:
Monday, March 31 2025
Duty Station:
Within Uganda, Nkumba, East Africa
Summary
Date Posted: Thursday, March 27 2025, Base Salary: Not Disclosed
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JOB DETAILS:
S&S Enterprises Ltd, a leader in multi-service retail and hospitality, is seeking an experienced, dynamic, and visionary Salon Manager to lead our upscale salon
operations. This is an exciting opportunity for a seasoned professional to drive excellence in service delivery, team leadership, and business growth in a vibrant, customer-centric environment.
Key Responsibilities
Daily Operations: Oversee the day-to-day functioning of the salon, including opening and closing procedures, scheduling, and resource allocation.
Operational Leadership: Oversee day-to-day salon operations ensuring high standards of service, efficiency, and cleanliness.
Compliance: Ensure adherence to all company policies, local regulations, and industry standards.
Team Management: Recruit, train, and manage a diverse team of hairdressers, beauticians, and support staff; conduct performance reviews and foster a culture of continuous improvement.
Customer Service: Ensure exceptional customer experiences by maintaining a welcoming atmosphere, addressing client concerns promptly, and implementing innovative service enhancements.
Financial Oversight: Manage budgeting, scheduling, and cost control; monitor sales, retail product performance, and profitability metrics to meet financial targets.
Quality Control: Uphold and enforce strict hygiene, safety, and grooming standards; oversee maintenance of salon equipment and supplies.
Marketing & Growth: Collaborate with the marketing team to develop promotional strategies and loyalty programs; analyse market trends to introduce new services and products.
Daily Operations: Oversee the day-to-day functioning of the salon, including opening and closing procedures, scheduling, and resource allocation.
- Service Quality: Ensure that all salon services (hair, beauty, skincare, and related treatments) meet the highest quality standards. Monitor and maintain service consistency through regular quality checks.
- Inventory Management: Manage the ordering, receipt, and storage of salon supplies, including cosmetics, tools, and consumables. Collaborate with procurement to optimize stock levels.
- Facility Management: Ensure the salon is clean, well-maintained, and in compliance with health, safety, and hygiene regulations.
Qualifications
Educational Background:
o A minimum of a high school diploma or equivalent is required; a degree or diploma in Hospitality Management, Business Administration, or a related field is preferred.
Certifications:
o Relevant certifications in management, cosmetology, or customer service are advantageous.
Skills & Competencies
Leadership:
o Strong leadership and team management skills, with the ability to motivate and develop staff.
Communication:
o Excellent verbal and written communication skills, essential for staff coordination, customer interactions, and reporting.
Organizational Skills:
o Exceptional organizational and time management skills to handle multiple tasks and prioritize effectively.
Technological Proficiency:
o Familiarity with salon management software, point-of-sale systems, and digital scheduling tools.
Financial Acumen:
o Ability to manage budgets, control costs, and analyze financial performance.
Customer Service Orientation:
o A strong commitment to delivering outstanding customer service and creating a positive client experience.
Problem-Solving:
o Proactive and creative in identifying operational challenges and implementing effective solutions.
Key Attributes
Professionalism:
o Consistently demonstrates a high level of professionalism, integrity, and ethical behavior.
Adaptability:
o Flexible and responsive to changing customer needs, market trends, and operational challenges.
Innovation:
o Open to new ideas and continuously seeks ways to improve service quality and operational efficiency.
Customer-Centric:
o Focused on enhancing the customer experience and maintaining high satisfaction levels.
Team-Oriented:
o A collaborative leader who values teamwork and fosters a supportive work environment.
Reporting Structure
The Salon Manager reports directly to the General Manager at S&S Enterprises Ltd. They will work closely with the marketing, procurement, and finance departments to ensure that the salon’s operations align with the overall strategic goals of the enterprise.
Working Conditions
Work Environment:
o The role is based in a high-traffic salon that requires long hours on your feet and frequent interaction with customers and staff.
Schedule:
o Work hours may include evenings, weekends, and public holidays, particularly during peak periods.
Physical Demands:
o The position may involve some physical tasks, such as setting up displays and handling supplies.
Work Hours: 8 hours per day
Experience: 1 year
Level of Education: high school
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