KONE
KONE
Location : Email : media@kone.com

KONE's mission and vision

At KONE, our mission is to improve the flow of urban life.

As the urbanization megatrend shows, the world’s cities are constantly growing. They attract billions of people and by 2050 more than two in every three people on the planet will live in urban areas. Estimates tell us that around 200,000 people move into cities across the globe each and every day, the same as 140 people every minute.

In this increasingly urbanizing world, our mission is to improve the flow of urban life. We understand urbanization and help our customers make the best of the world’s cities, buildings and public spaces. We know we can truly contribute to making cities better and more sustainable places to live. This mission is the purpose that guides every decision we make.

Our vision is to create the best People Flow experience

Our goal is to provide ease, effectiveness and experiences to our users and customers over the full life cycle of buildings. We believe the best experience can be created by working together with our customers and partners in every step of the process, from early engagement to upgrading equipment.

Our worldwide presence

We operate in more than 60 countries around the world, serving approximately 550,000 customers. Headquartered in Helsinki, Finland, we have seven global R&D centers and 12 manufacturing units in eight countries, as well as a worldwide network of agents and authorized distributors.

Urbanization

Today more than 50% of people live in urban areas. By 2030 an additional 1 billion people will move to urban areas.

Sustainability

Globally cities stand for 75% of energy consumption and 80% of manmade greenhouse gas emissions. Sustainable building and circular practices become more mainstream in new construction and refurbishment.

Technology

Technology enables to resolve many of the challenges with rapid urbanization and climate change.

Sustainable success with customers

In January 2021, KONE entered the next phase of its strategy - Sustainable success with customers. During the four-year strategy period, we will focus on increasing the value we create for customers with new intelligent solutions and embed sustainability even deeper across all of our operations.

Opportunities for profitable growth and differentiation

In order to bring clear direction to our strategy, we have defined four Where to Win areas, representing the biggest opportunities for profitable growth and differentiation:

  • Core products and services: matching customer specific needs for a seamless experience through connectivity and adaptability. All products and services will be optimized for cost efficiency and sustainability.
  • New solutions for customer value, which are developed and integrated with core products and services to create value for customers in new ways.
  • Smart and sustainable cities: becoming the preferred partner for smart and sustainable city development.
  • Service business in China: becoming a clear market leader in this very fast-growing and fragmented market.
  • KONE-wide transformation and development initiatives

    The following Ways to Win are KONE-wide transformation and development initiatives that will enable us to create 'Sustainable success with customers':

    • Empowered people: having the most capable and engaged team of professionals who succeed in a changing world and are able to develop with continuous learning opportunities.
    • Marketing and sales renewal: creating a seamless, unified customer experience across multiple channels.
    • Lean KONE: leveraging Lean skills, practices and leadership to eliminate waste and ensure continuous improvement.
    • Digital + physical enterprise: having future-proof technology infrastructure, building the capabilities to use data and analytics and further developing the efficiency and resilience of our supply chain.
    • The foundation for everything we do is our culture

      Our culture is built on core principles and values. Core principles are areas we never compromise on. They include safety, quality and sustainability. Values are the heart of our culture, representing the behaviors and mindset we want to promote in KONE. Read more about our culture.

      We measure our success against five strategic targets

      We continue to measure our success against five strategic targets:

      • Great place to work
      • Most loyal customers
      • Faster than market growth
      • Best financial development
      • Leader in sustainability
Company Information
Contact Name: KONE
Contact Email: media@kone.com
Contact Phone:
Contact Fax:
Since :
Company Size:
Address1:
Address2: