Summary
Date Posted: Friday, February 09 2024, Base Salary: Not Disclosed

JOB DETAILS:

Location: Remote

Company Overview:
Lafab Solutions is a dynamic and forward-thinking organization dedicated to providing exceptional Workforce Management solutions. We are currently managing a team of part-time Remote Collections & Follow-Up Officers on behalf of our client to deliver value.

Job Summary:
As a Remote Collections & Follow-Up Officer, you will play a crucial role in managing and optimizing our collections processes. This position involves interacting with debtors, analyzing financial data, and employing effective communication strategies to ensure timely and efficient payment collections. The ideal candidate will have excellent communication skills, and the ability to work independently in a remote setting.

Key Responsibilities:
1. Collections Management:
- Contact clients to follow up on outstanding loan payments.
- Implement and maintain a systematic approach to monitor and track communications with defaulters.
- Collaborate with other team members to effectively follow-up.
- Negotiate payment plans with clients to facilitate the settlement of outstanding balances.

2. Communication:
- Maintain professional and effective communication with clients regarding outstanding payments and payment plans.
- Respond promptly to client inquiries and concerns, providing clear and concise information.

3. Documentation and Reporting:
- Maintain accurate and up-to-date records of all collection activities.
- Prepare regular reports on collections performance for management review.

4. Compliance:
- Ensure compliance with relevant laws and regulations governing collections practices.

Qualifications:
- Excellent communication and negotiation skills.
- Ability to work independently and efficiently in a remote work environment.
- Proficiency in relevant software and tools for remote collaboration.
- Basic Computer Skills

Education and Experience:
- Degree, Diploma or Certificate Level.

Benefits:
Opportunity to work in your free time and log your activities on the system


Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure

To apply, please follow this link: https://www.lafabsolution.com/job-application/1355-part-time-remote-collections-follow-up-officer 


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