Summary
Date Posted: Wednesday, July 17, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Job Title: Cargo Coordinators
Reports to: Assistant Cargo Manager
Job Purpose: Ensures daily smooth operations of export cargo activities. .

Specific Tasks:
• Plan, organizes and coordinate all daily export cargo operations.
• Ensure safety of cargo, courier, mails and documents at all times through implementation of safety procedures as per safety standards and safety policy.
• Supervise cargo, courier and mail acceptance activities in accordance with IATA, ISAGO, and Airline standard operating procedures.
• Monitor staff adherence to safety standards by wearing appropriate PPE, using the right equipment, proper lifting techniques and hygiene of working environment as well as personal hygiene of staff;(Staff health and safety).
• Facilitate effective communication through monitoring and promptly responding to all in-coming internal and external messages.
• Manage performance of staff according to NAS performance management system, grow and develop staff and carries out quality, timely appraisals.
• Guide all team members in their tasks through mentorship of staff, training, briefing, and daily operational spot checks.
• Enforce cleanliness, proper organization and access control of Cargo facilities; the roller bed must be clear at all times.
• Supervise the cargo pull-out process, ensuring that all cargo manifested is handed over to the TRC or SAL according to SOP at all times.
• Verify that all shipment details are entered in the cargo system accurately according to flight bookings and airline requirements.
• Generate revenue by ensuring that correct handling dues are paid for all shipments before they are palletized/ manifested.
• Ensure that the team delivers effective customer care at all times and also ask for customer feedback about the service rendered; through personal interactions with clients and debriefs with airlines
• Conduct daily staff briefings before beginning of shifts and also enforce attendance of the same.
• Safety & Risk Management:
• Ensure departmental risk management plan is in place and applied.
• Responsible for managing the department’s exposure to operational risks.
• Ensure commitment to all QHSE protocols and procedure as per organizational and official requirements.
• Report to Cargo management all safety and Security matters related to cargo operations.
• Verify that all staff have valid certification for Mandatory trainings like DGR and they should attend all trainings, including refresher trainings.
• Carry out any other duties that may be assigned by the immediate supervisor from time to time.
Key Performance Indicators
• Timely planning of export cargo operations
• Timely preparation and submission of accurate reports.
• Accurate Data in cargo system
• Efficient cargo delivery
• Timely handling of special cargo
• Improved Compliance with SOPs

Job Skills: Not Specified

Minimum Requirements:
• Education: Bachelor’s Degree in Business administration or any related field.
• Professional Experience: Cargo Operations for at least 2 years plus at least 2 years’ experience in a supervisory position.
• Skills: Strong organizational, interpersonal, and communication skills; flexibility to adapt to changing requirements; must be culturally sensitive and have the ability and interest to identify and work with a multicultural team; Initiative and creativity in problem solving; and good command of English.
• Conversant with MS Office packages (Word, Excel, PowerPoint) and e-mail.
• Technical Qualifications (if applicable): Any cargo related Training.

Job Education Requirements: Bachelor’s Degree
Job Experience Requirements: 2 years

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Job application procedure
Send CV and Application letter to ughr@nas.aero Deadline for submission is: 20th July 2019, 5.00p.m.

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