6 Mobile Banking Agents for SACCOS jobs at Uganda Central Co-operative Financial Services (UCCFS)

Vacancy title:
6 Mobile Banking Agents for SACCOS

[ Type: FULL TIME , Industry: Financial Services , Category: Management ]

Jobs at:

Uganda Central Co-operative Financial Services (UCCFS)

Deadline of this Job:
20 January 2022  

Duty Station:
Within Uganda , Kampala , East Africa

Summary
Date Posted: Friday, January 14, 2022 , Base Salary: Not Disclosed


JOB DETAILS:
UCCFS a national Financial Co-operative in Partnership with aBi 2020Ltd is looking for competent persons to fill Positions of
Job title: 6 Mobile Banking Agents for SACCOS
Duty station Kampala, Mbarara, Mubende. Mbale,
Duties to perform will include but not limited to the following:
• Manage large numbers of outgoing & incoming calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable trust with customers through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:
• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively
• Diploma from a credible institution
• English and one of the local languages namely; Runyakitala (Runyankole, Rukiga, Rutoro), Luganda Lusoga/Lugisu,Kiswahili, Ateso, Rufumbira, lukonzo, Acholi, Luo

Work Hours: 8


Experience in Months: 36

Level of Education:
Bachelor Degree

Job application procedure
Interested candidates should prepare a thoughtful cover letter, CV and send to info@uccfs.co.ug or deliver hard copies to: CEO, Uganda Central cooperative Financial Services Limited. UCA Building Plot 47/49 Nkrumah Road, Kampala not later than Thursday 20th, January, 2022 at 5:00pm,
Please indicate the Job title on the email subject.


All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Banking/ Finance jobs in Uganda
Job Type: Full-time
Deadline of this Job: 20 January 2022
Duty Station: Kampala
Posted: 14-01-2022
No of Jobs: 6
Start Publishing: 14-01-2022
Stop Publishing (Put date of 2030): 14-01-2065
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.