Summary
Date Posted: Monday, May 09, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Filing Assistant
Procedures and Eligibility
This position is open to all eligible applicants provided that requirements regarding professional experience, academic qualifications, language are fulfilled.

Duties and Qualifications
Filing Assistant
Organizational Setting and Work Relationships
The Filing Assistant is normally supervised by a more senior staff within the same Unit or in Protection or Operations Data Management Sections.
Subject to the nature of the task/assignment, he/she will work independently on routine tasks, and will request and follow instructions of the supervisor for more complex issues. Contacts are mainly with the colleagues in the same duty station. External contacts are limited to answering queries from other UNHCR offices and seeking information on individual case from other UNHCR offices.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
• Track incoming/outgoing files in the system and keep in the filing room when not in use by staff, in line with SOPs.
• File correspondence/documents in the physical file and enter data in the database.
• Ensure that an orderly and systematic filing system is maintained in the filing room (active and closed) for efficient and timely retrieval of files.
• Ensure that the File tracking system is properly used by all staff in the office and that file movement within the office and between users is properly recorded in the system.
• Ensure that the data which are mainly related to asylum seekers, refugees and persons of concern to UNHCR are correctly entered into the computer database and filed in the physical individual file.
• Receive, record and forward incoming correspondence and manage its proper distribution to the responsible officers.
• Draft routine correspondence and respond to queries relating to area of responsibility.
• May be required to assist the protection and refugee status determination unit with maintaining and updating the interview schedule as well as communicating with applicant regarding their scheduled appointment.
• Ensure the general maintenance and smooth running of the filing room, i.e. physical arrangement, cleanliness and security.
• May be required to provide clerical and administrative support by stocking and supplying stationery, receive and dispatch of external and internal office pouches and handle all official documentation.
• Make recommendations relating to the organization of the filing system.
• Perform other related duties as required.

Minimum Qualifications
Years of Experience / Degree Level
For G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher
Field(s) of Education
Not applicable.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
Not specified.
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience

Essential
Not specified.
Desirable
Completion of UNHCR learning programmes or specific training relevant to functions of the position would be an asset.

Functional Skills
*IT-Computer Literacy
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
Competency Requirements

Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Cross-Functional Competencies
Analytical Thinking
Planning and Organizing
Technological Awareness
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Additional Information
Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted.
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme is subject to proof of vaccination against COVID-19.
UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
Female candidates are encouraged to apply.
Please note that the closing date for this vacancy is Thursday 19 May 2022.

Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

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