Vacancy title:
IT Support Officer - Watoto Church, downtown

[Type: FULL_TIME, Industry: Nonprofit, and NGO, Category: Computer & IT]

Jobs at:
Watoto Church Ministries

Deadline of this Job:
Friday, July 25 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Saturday, July 12 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Key Responsibilities:

• Develop and implement standardized ICT procedures and forms.
• Design modern ICT solutions aligned with industry trends.
• Maintain systems infrastructure and end-user devices.
• Ensure compliance with ICT policies and troubleshoot network issues.
• Provide first-line IT support, document incidents, and track resolutions.
• Collaborate with users to assess application enhancements.
• Manage external suppliers and ICT training programs.
• Prepare periodic reports for management.

Qualifications & Skills:

• Bachelor’s degree in ICT or Computer Science.
• 2+ years of experience in a reputable organization.
• Industry certification (CISCO, Microsoft, or Oracle).
• Experience with Microsoft Dynamics is a plus.
• Strong organizational, communication, and teamwork skills.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

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