Summary
Date Posted: Thursday, February 13 2025, Base Salary: Not Disclosed

JOB DETAILS:
Role:
To create strategic ownership for point of sale (POS) and E-Commerce channels. Develop and implement strategic initiatives to maximize uptake utilization on these two channels, revenue generation and continuous customer journey improvement. In addition, there is a critical need to pro-actively monitor and manage POS &E-commerce related risks to minimize exposure to the bank. E- commerce includes all payment types such as debit card, prepaid card and others.

Key Result Areas:
• Develop a usage and adoption strategy for POS, E Commerce, QR code among others.
• Drive channel utilization and profitability.
• Promote and present digital payment solutions and other banking products to merchants as per their business needs.
• Performance management for the merchant acquiring team.
• Maintain merchants’ relationships to ensure continuous growth and sales targets are achieved.
• Create a sales schedule and Targets for the Acquiring team, follow up and provide regular updates.
• Build and manage the relationships of key Merchant accounts.
• Prepare reports as required regarding business development including market comparison analysis, business opportunities, recommendations, etc.
• Daily tracking of the sales team’s performance with immediate actions as required
• Undertake office administrative duties as required in conjunction with operations and cross-functional teams.
• Ensure that cross-selling of other banking products such as loans, cards, deposit accounts, etc.
• Gather and share market/competitor intelligence and inform Channel Head about any gaps in product offering compared to peers.
• Ensure flaws are avoided and errors are rectified in very good time.
• Implement and drive proactive risk management checks and controls.
• Work hand in hand with the Marketing team to draw promotional campaigns for the channel.

Education and Professional Qualifications:
• Bachelor’s degree in a business-related course i.e Economics, Commerce, Business Administration/Studies, Quantitative Economics

Required Experience and Competences:
• At least 5 to 6 years of experience in Merchant Acquiring business
• Advanced product knowledge in Card and payments business is an added advantage.

Required Skills:
• Analytical skills
• Reporting skills
• Excellent communication skills
• Decision Making
• Team player
• Attention to details
• Planning
• Leading & Supervising
• Customer focussed.
• Excellent sales and Marketing skills
• Excellent negotiation skills
• Critical thinking Skills
• Data analytics skills



Work Hours: 8

Experience in Months: 72

Level of Education: Bachelor Degree

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