Summary
Date Posted: Monday, May 09, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Install, configure, upgrade, maintain and administer computer systems and related peripherals to ensure optimal running of business applications, including user management and critical data backups.

Primary Tasks/Responsibilities
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, training, prioritizing problems, and assessing impact of issues
• Lead system and helpdesk support efforts, making sure all desktop applications, workstations, endpoint security and related equipment problems are resolved in a timely manner with limited disruptions.
• To install, configure and test computer systems and databases as per agreed configurations and ensure they optimized for performance, availability, and security.
• To monitor system performance, administer systems like E-mail, CEIR, etc. and ensure they are operating at optimal level including ensuring upgrades, patches and updates following standard change management procedures.
• To carry out user management procedures as per approved procedures and in line with IT policy compliance.
• To carry out periodic backups of applications and data, and ensure secure storage of backups, as per ICT Policy.
• To provide regular reports on the operational statistics of different systems and flag issues that require management’s attention
• Serve as an IT relationship manager for designated staff and services

Education and Professional qualifications
• A bachelor’s degree in Computer Science or related IT, IS, computer engineering or Computing fields
• IT Industry certifications, with specific bias to ITIL, Database Administration and Microsoft technical certifications.
• Working Experience
• Three (3) years’ experience in Systems Administration and Networking / IT in a similar corporate setting.
• Behavioral

Knowledge and Abilities
• Communication skills
• Interpersonal skills
• Initiative &Innovation
• Customer relationship management
• High level of integrity
• Planning, deployment and maintenance of MS Windows and Unix/Linux based systems – operation systems and Relational Database Management Systems.
• Administering Storage Area Networks and Virtualized Servers using VMWare.
• Administration knowledge of unified Communications solutions.
• Cloud computing

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
To apply follow this link https://erp.ucc.co.ug/jobs/apply/426 

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