Expression Of Interest for Consultancy Services to Support the Internal Innovation tender at National Social Security Fund (NSSF)

NSSF/CONS/2024-2025/00133

National Social Security Fund (NSSF) has allocated funds to be used for the acquisition of the Innovation Execution Partners in the categories of software development and content development.

The NSSF Amendment Bill (2021) mandates the Fund to increase coverage to all workers in the formal and informal sectors. The amendment has helped open new opportunities for the Fund to explore in terms of creating and delivering new benefits, products and services for its members. As a means of accelerating the achievement of these goals, the Fund has centred innovation as a core enabler to its business and is looking at experimenting new sustainable processes and business models enabled by technology to improve the value delivered to our customer and staff.

The Fund recognizes that delivering its innovation agenda sustainably given its fluid and experimental nature requires access to resources and partners (i.e. consultants, service providers, etc) that can bring new knowledge, methodologies, and techniques to enable the Innovation Team to move with speed and agility demanded in innovation. The service providers and/ or consultants will be engaged to execute different scopes of works to help advance the development of a Proof of Concept (PoC) and Proof of Value (PoV) around an innovation idea in a timely manner. The consultant(s) will become hands-on partners in advancing the Fund's Innovation Agenda and end-to-end, in the following areas:

Lot 1: Content Development, Curation and Training

The consultant(s) will create engaging content that can be used to train and educate end users and/or stakeholders in its new or improved products and services and are able to digitise this content for hosting on a digital learning platform.

Lot 2: Software Development

This will involve Software Development Life Cycle, from capturing user requirements to development, testing and eventual deployment of successfully selected prototypes.

The Fund now invites eligible consultants to submit sealed expressions of interest for the procurement of Innovation Execution partners in software development and content development.

The detailed terms of reference and detailed evaluation criteria can be found at the NSSF website: http://nssfug.org

Interested consultants should provide information demonstrating that they are eligible and possess the required qualifications and experience to perform the services supported with relevant documentation.  

1. The short-listing criteria will include: a) Evidence that the Consultant has the legal capacity to enter a contract by submission of certificate of incorporation and copy of valid trading licence for 2024. b) Submission of valid income tax clearance for 2024. c) A valid NSSF clearance certificate as per the bid closing date. d) Registered Powers of Attorney f) Signed statement that the consultant is not insolvent, in receivership, bankrupt or being wound up. g) Signed statement that the business activities of the Consultant are not suspended. h) Signed statement that the consultant is not the subject of legal proceedings for any of the circumstances. i) Signed statement that the Consultant does not have a conflict of interest in relation to the subject of the procurement. j) Consultants should demonstrate the following experience and core competencies: k) Additional detailed technical evaluation criteria can be found in the Terms of Reference on the NSSF website: http://nssfug.org
2. Consultants may associate with other firms in the form of a joint venture to enhance their qualifications. The form of association, where applicable, should be indicated in the Expression of Interest.  
3. Interested eligible consultants may obtain further information at the address given below from 8am-5pm during working days.  
4. Three (3) copies of sealed Expressions of Interest must be delivered to the address below at or before 11:00am on 9th May 2025 addressed to Head Procurement and Disposal Unit NSSF Workers House, 13th Floor, Southern Wing.
5. The planned Procurement schedule (Subject to changes) is as follows:

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Managing Director

Job Description (Based on Website Information):

While the image focuses on consultancy services for innovation, NSSF also has various job openings. Here's a sample job description based on typical roles within the organization:

Position: Innovation Specialist

About NSSF:

The National Social Security Fund (NSSF) is a social security provider in Uganda. We are committed to providing our members with a secure and reliable retirement income. We are also committed to innovation and are constantly looking for new ways to improve our services.

Job Summary:

The Innovation Specialist will be responsible for leading the development and implementation of new and innovative products and services for NSSF members. This includes identifying and evaluating new technologies, developing business cases, and managing the implementation of new projects.

Key Responsibilities:

• Identify and evaluate new technologies that could be used to improve NSSF's products and services.
• Develop business cases for new products and services.
• Manage the implementation of new projects.
• Monitor and evaluate the performance of new products and services.
• Stay up-to-date on the latest trends in innovation.
• Collaborate with other departments to ensure that new products and services are aligned with NSSF's overall strategy.

Qualifications:

• Bachelor's degree in a relevant field (e.g., business administration, computer science, engineering).
• At least 5 years of experience in innovation or product development.
• Strong understanding of technology and its potential applications.
• Excellent problem-solving and analytical skills.
• Ability to communicate effectively with both technical and non-technical audiences.  
• Experience in the financial services industry is an advantage.

How to Apply:

Interested candidates should submit their CV and cover letter online through the NSSF careers website. Please indicate the position you are applying for in the subject line.