Summary
Date Posted: Tuesday, February 23, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
On behalf of our Client, a Multinational Company in the Logistics sector, we are looking for a competent Head of Operations & Maintenance to join our Team on Site at our Clients premises. .

Job Summary
• Manage Company facilities tolling, traffic and safety operations, permitting safe flows of traffic according to high standard operating procedures on a 24-hour basis;
• Supervise routine maintenance activities and additional works requested by Company Contractor
• Provide Company facilities motorists with high level road services including information to maximize the traffic flow and minimize the traffic disruptions;
• Manage the Traffic Control Room Operators responsible for monitoring the traffic conditions in real time. Ensuring they are able to detect any incident, and react according to the adapted procedures which may affect motorist safety or disrupt traffic on the Company facility;
• With the support of operation team leaders, manage patrollers responsible for the surveillance of the Company facilities, the first response time, the evacuation/towing of vehicles, the road maintenance; provide a rapid and efficient response to disruptions affecting the traffic flow and motorist safety, according to the Operation & Maintenance (O&M) Contract;
• Manage sub-contractors assigned to different services on Company facilities such as inspections, repairs, cleaning and other specific services, if any;
• Manage all administrative and purchasing activities
• Manage the subcontractors in charge of the tolling activities, maintenance and traffic interventions
• Liaise with Company Contractor, local authorities, police, fire services, ambulance service and other relevant Agencies to ensure all procedures and agreements are executed promptly and efficiently and all necessary incidents are reported;
• Organize the appropriate works for all planned or unplanned Company facilities closures for maintenance works, repairs, improvements and upgrading;
• Analyze, report and forecast traffic statistics for Operational needs as well as to meet Company Contractors reporting requests;
• Review agreements and contractual arrangements with relevant parties to enable Company to perform its obligations under the O&M Contract and to provide professional road services for the benefit of motorists;
• Manage work permit process with Health & Safety department;
• Oversee the review, update and implementation of traffic management plans, incident management plans and emergency procedures;
• Develop, review and update the O&M Manuals related to Operations, road services, traffic, incident management;
• Recruit and organize the training Operation Team Leaders, Patrollers and Traffic Control Room Operators ensuring that the required licenses and qualifications are relevant;
• Prepare all necessary monthly and annual reports related with Traffic, Safety, Purchase and Admin.
• Recording all environmental incidents and follow up with required actions in the correct and agreed format as per procedures;
• Comply with the relevant procedures, directives and other legal requirements of the Quality Management System;
• Act as a substitute for the General Manager when necessary;
• Fulfil the accountabilities of this position in accordance with Company’s core values and Code of Conduct Standards.

Qualifications and Skills Required
• Advanced Engineering Degree in an appropriate and acceptable discipline (Mechanical, Civil, IT, etc) with demonstrated experience in managerial or supervisory roles relating to Safety Operations/Services Oriented will be highly regarded;
• Formal managerial training and/or qualifications will be well regarded;
• Significant managerial experience and track record as a highly-motivated self-starter managing service delivery in a demanding rapid response environment such as emergency services or similar;
• Sensitivity to security aspects with a good sense of service
• Fluency in oral and written English;
• Demonstrable leadership, creativity and lateral thinking skills particularly with respect to developing operational plans, service agreements and contractual relationships;
• In-depth experience with customer relationship management (including liaising with Statutory authorities) together with related operational support services at a professional level;
• Ability to work under pressure and within defined time lines, as both a Manager and independently, developing a reputation for honesty and sincerity in customer relationships;
• Ability to recommend, implement and maintain best practice managerial and administrative standards in areas such as operations and services management;
• Knowledge and awareness of contemporary OH&S, anti-Discrimination and Harassment prohibition issues;
• High level of organizational ability and communication skills with capacity to handle a wide variety of contacts with diplomacy, tact and commercial acumen;
• High level, professional oral & written presentation skills;
• Well-developed skill and proficiency in networked computer operations, as well as PC based word processing and spreadsheets.

Job Education Requirements: Degree


Work Hours: 8

{module 317}

Job application procedure
If you feel you meet the criteria as outlined above and are ready to take on this challenge, please send us your CV ONLY to:
Email: aurelie.duchateau@seaowlgroup.com  and/or ronnie.muhereza@seaowlgroup.com
WhatsApp: Aurelie (Lily) - 0794441530 and/or Ronnie - 0797499962
Do not hesitate to contact us, if you have any questions.

All Jobs

QUICK ALERT SUBSCRIPTION

{module 321}