Who we are

Our vision
“To be the airline of obvious choice in the markets we serve.”

Our mission is:
“To provide unsurpassed, safe and reliable services in air transportation including strategically linking Rwanda with the outside world, while ensuring a fair return on investment.”

Our corporate objectives
Our corporate objectives are:
To provide safe, secure and reliable air transportation services on all our selected routes, thereby linking Rwanda with the rest of the world.
To operate with aircraft and other equipments which are maintained to the highest international standards.
To ensure that our Airline is well integrated in the industry
To serve customers warmly and efficiently, continuously bench-marking with the best-run competitors and globally.
To enhance shareholder value through profitability and capital growth.
To create and maintain a working environment that encourages employees to continuously improve their knowledge and exploit their full potential.
To encourage and participate in the promotion of the growth of the tourism in Rwanda.
To facilitate the movement of the people and goods for the promotion of trade and industry for the well-being of Rwanda.

Our values
At RwandAir we value;
Customer:
Surpass customer expectations of services by continuously improving and innovating products as well as service delivery.

Safety and Environment:
Uphold the highest safety and security standards. To work in a manner that protects the health and well being of the individual, as well the environment.

Integrity:
Committed to upholding transparency, honesty, trustworthiness, and general integrity in dealing with all stakeholders.

Employees:
To maintain an inclusive working environment that embraces new ideas, change, respect for the individual and equal opportunity to realize one’s potential.

Corporate Social Responsibility:
To remain sensitive to the social issues affecting the communities the company operates in.

Profitability and Accountability:
We are committed to adding value to the shareholder’s wealth by conducting business profitability

Individually and collectively to be accountable for behaviours, actions and results.