Summary
Date Posted: Wednesday, February 28 2024, Base Salary: Not Disclosed

JOB DETAILS:
RECRUITMENT OF TEMPORARY STAFF – MASS ENROLMENT AND MASS RENEWAL OF NATIONAL IDs

The National Identification and Registration Authority (NIRA) was established by the Registration of Persons Act (ROPA), 2015 and is mandated to establish and maintain the National Identification Register (NIR). The Authority is also charged with among others; the registration of citizens and legally resident aliens; assigning National Identification / Alien Identification Numbers (NINs/AINS) to qualifying persons and issuing Identification Cards to those 16 years and above; registration of births, deaths and adoption orders and issuance of the relevant certificates.

The first release of National Identification Cards in Uganda was issued in 2014 with validity of ten (10) years. NIRA intends to conduct a mass renewal and mass enrolment exercise for all expired cards and unregistered citizens. Section 66 of the Registration of Persons Act, 2015 makes possession of a National Identification Card or National Identification Number (NIN) a mandatory requirement for persons to access public services.

To support the above exercise, NIRA wishes to recruit suitable candidates for the following temporary positions:

14.Job title: Field Support Assistant
Reports To: Systems Administrator
Department: ICT

Job Summary: The Field Support Assistant will be responsible for assisting in ensuring all NIRA field equipment and servers are up and running 24/7so as to provide a seamless flow of data, from the field servers to the central server for processing and back to the field servers.

Key Duties and Responsibilities
• Assists in implementing and enforcing comprehensive maintenance procedures for NIRA technology equipment and servers.
• Assist in carrying out data backup and recovery following the data backup policy.
• Assists in performing tests and evaluations regularly to ensure data security, privacy and integrity.
• Assists in monitoring field server performance, implementing changes and apply new patches and versions when required.
• Assist in devising and implementing processes for resolving faults and data loss and writing disaster recovery plans.
• Participate in data migration and data archiving activities.
• Assists in monitoring field server performances and data usage and space and support backup and recovery procedures.
• Assist in creating and managing field server reports, visualizations, and dashboards.
• Assist in supporting processes for optimizing and enhancing server security.
• Assists in repairing, maintaining and checking the machines, tools and equipment.
• Assists in documenting failures, corrective actions, and service performance of servers and setup and/or down times.
• Ensuring that data protection and privacy in accordance with the Data Protection and Privacy Act 2019 is embedded.
• Perform any other related duties as may be assigned by the Manager Information Systems

Qualifications / Education
• Minimum of a bachelor’s degree with Honors in computer science, Information Technology, Information Systems, and any other related field
• Excellent technical skills in a range of programming languages.
• Hands-on experience with server standards and end user applications
• Excellent knowledge of data backup, recovery, security, integrity and SQL
• Familiarity with server designs, documentation, and coding

Experience and Skills
• Proven working experience as a field support administrator will be an added advantage.
• Problem solving skills and ability to think algorithmically, Ability to work under pressure and deadlines, Ability to work with or without supervision, Ability to sit for long working on a computer, Flexibility to work night shift and weekends.
• Accuracy, Team player, Good organizational skills, Cost awareness.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure
Interested and qualified applicants should submit applications clearly indicating the position applied for and preferred area of work by district for registration Assistants. Applications should be addressed to the Executive Director-NIRA and should include a detailed curriculum vitae (CV), copies of academic and professional certificates. Applicants must possess a valid National ID, an active bank account, Tax Identification Number (TIN) and telephone contacts registered in their names.

Applications should be submitted online (in soft copy) to https://recruitment.nira.go.ug . Applications should include a telephone contact of the applicant, names and contact details of at least three (3) referees.

Applications should reach the above address not later than Tuesday 12th March 2024 at
5.00pm

NIRA is an equal opportunity employer.

Note: Only short-listed candidates will be contacted. Any form of canvassing or lobbying shall lead to disqualification.

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