Summary
Date Posted: Wednesday, December 09, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Greenlight Planet is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive.
Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa. Greenlight’s Sun King™ products provide modern light and energy to 32 million people in more than 60 countries and have sold over 10 million products worldwide.
From the company’s wide range of trusted Sun King™ solar lamps and home energy systems to its innovative distribution partnerships to its EasyBuy™ pay-as-you-go consumer financing model, Greenlight Planet continuously strives to meet the evolving needs of the off-grid market.
Greenlight stays in touch with underserved consumers’ needs in part by operating its own direct-to-consumer sales network, including thousands of trusted sales agents (called “Sun King Energy Officers”) in local communities across local communities. For Sun King Energy Officers, this is not only a good source of income and employment but also they become an important member of their community bring light and catering to local energy needs within their communities.
Today, with over 1100 full-time employees in 8 countries, we remain continuously impressed at how each new team member contributes unique and innovative solutions to the global off-grid challenge, from new product designs, to innovative sales and distribution strategies, to setting up better collection mechanisms, to better training strategies, to more efficient logistical and after-sales service systems. We listen closely to each other to improve our products, our service, and ultimately, the lives of underserved consumers. .

How Sun King EasyBuy Products Work:
Sun King Energy Officers (or the Field Agents) are tasked to visit their communities and households (Door-to-Door) to demonstrate and sell Sun King EasyBuy Solar Products, every day. Customers can purchase a Sun King EasyBuy Solar Home Systems and other products from the Energy Officers, by making a small down-payment and agreeing to pay the remainder of the amount in installments over a pre-agreed period. Energy Officers are also responsible to ensure that the Customers make the payment to Greenlight Planet, using the multiple available avenues that Greenlight Planet makes available to them.
Customers make small, affordable periodic payments (at a standard daily rate established & pre-agreed for each product) to purchase light for a number of days. Their solar products will turn off automatically once the amount they have paid for, is exhausted until another re-charge is done. Once the product is fully paid off, it is unlocked, and customers can enjoy unlimited access to the product without any further payments.
As we expand, we are looking for passionate,driven,result oriented individuals excited about the opportunity to bring honest, affordable, energy to homes in Africa. Position: Area Business Manager
Job Location: Various Regions- Northern, Central, Western & Eastern Uganda
Reporting to: Regional Business Manager

The Role:
The Area Business Manager will lead sales, collections and distribution operations in the area they are assigned for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit) through a network of agents called as “Energy Officer”. EasyBuy technology and services allows customers to purchase units by paying for their Solar products in small installments, thus ensuring they are extremely affordable for off-grid or rural customers. The Area Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire Direct Distribution growing rapidly in a sustainable manager.

Key responsibilities:
• Achieve and exceed sales & collections targets: Meet or exceed sales and collection targets as agreed every month by the Regional Business Manager (RBM). Provide daily, weekly updates on sales, EO recruitments, Customer issues, and resolutions, as desired and agreed with your Regional Business Manager.
• Hire & retain Energy Officers(EOs): Hire and maintain a team of at least 40 active Sun King Energy Officers in the area. Use multiple avenues for finding the right talent to sell Sun King EasyBuy products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers, and others, as applicable whilst creating a reputation and goodwill for the mission of Sun King to provide a clean, affordable and reliable source of energy in their areas.
• Training of Energy Officers: Provide training to the Energy Officers on several aspects of the business such as sales, collections, product, technical, inventory, and logistics related. to ensure that they are fully supported.
• Manage the performance of Energy Officers: Provide complete clarity to Energy Officers related to their day to day tasks, sales & collections plans, routes and targets. This includes, ensuring Energy Officers have a pre-agreed sales route/area to sell in, they understand how to demonstrate and sell Sun King products and have the confidence to present and resolve basic customer queries on the spot .
• Daily field visits: Have a weekly touchpoint with every Energy Officer in your area – either through in-person meetings, making a sale to the customer in your area or having a call. Resolve all possible issues faced by the Energy Officers and share a weekly report with the Regional Business Manager
• Work with Energy Officers: Conduct joint fieldwork with a group of Energy Officers to provide sales and collection training on a weekly basis and drive EO engagement. This includes night and market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers, and markets to make group sales.
• Drive robust field sales processes: Review daily collections progress with your Energy Officers whilst providing adequate training to improve the same.This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments and ultimately repossessing the systems as a last recourse in case the customer defaults.
• Resolve customer issues: Provide world-class support to your customers as it relates to product delivery, training on how to use and make payments, installation, after-sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours.
• Control Marketing & Other Support spend: Provide adequate marketing support & equipment necessary to all your Energy Officers. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance.
• Review meetings with Energy Officers: Conduct weekly table meetings with Energy Officers and ensure that you have RBM present to resolve any outstanding customers or EO issues. Coordinate, plan and organize the meeting to have maximum attendance and progress. Recognize outstanding performers from time to time and ensure the motivation of Energy Officers is maintained at an all-time high.
• Grow Retail presence: Ensure growth of the retail network in your Area with the support of an Area Retail Coordinator, hired under you and adherence to process for all retail-related activities
• Remain externally focused: Keep an eye on competition within your area and ensure you take adequate measures to protect and grow our business from competitive pressures. Pro-actively inform your leadership team and take measures to ensure Sun King remains a paramount brand name in Solar products for your area.

The ideal Area Business Manager:
• Has a degree in a Business-related field OR equivalent and at least 2 years of hands-on experience in field sales.
• Has excellent Computer knowledge, with good proficincy in Excel and PowerPoint
• Is Customer centric
• Has high innovative skills, thinking out of the box, tests out opinions and can control progress
• Is excellently skilled in Planning, Organizing, Prioritizing, maximizing value and has vision.
• Is able to develop trust, skillfully builds relations, works on internal & external relationships
• Listens well, coaches’ others and is disciplined in their learning practice
• Has Operation Excellence (committed, decisive, highly resilient, seeks to be informed and gives excellent Customer Satisfaction)
• Is familiar with the town or city in which the job is located

Job Experience: Not Specified

Work Hours: 8

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Job application procedure
To Apply Click Here https://www.greenlightplanet.com/job-posting/#op-423018-area-business-manager  

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