Customer Relationship Officers (Graduate Trainees) job at BRAC Uganda Bank Ltd
45 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Customer Relationship Officers (Graduate Trainees)

[ Type: FULL TIME , Industry: Finance , Category: Customer Service ]

Jobs at:

BRAC Uganda Bank Ltd

Deadline of this Job:
Friday, November 15 2024 

Duty Station:
Within Uganda , Uganda, East Africa

Summary
Date Posted: Thursday, November 07 2024, Base Salary: Not Disclosed

Similar Jobs in Uganda
Learn more about BRAC Uganda Bank Ltd
BRAC Uganda Bank Ltd jobs in Uganda

JOB DETAILS:
Purpose
• Conduct thorough household and business surveys to assess loan eligibility, onboard new clients, form groups, and evaluate guarantors by visiting their homes.
• Prepare loan proposals, ensure complete documentation for disbursement, facilitate deposit mobilization and client enrollment in digital services. Follow up on loan repayments to ensure clients meet their obligations.
• Maintain accurate records of loans, deposits, and digital enrollments. Prepare daily, weekly and monthly reports, ensure proper filing of all client-related documents, and adhere to BRAC Uganda Bank’s policies and procedures for smooth operations.
• Build and sustain strong relationships with clients, local leaders, and communities. Deliver excellent customer service, promote BRAC Uganda Bank’s model, and ensure timely reporting from both field and satellite office.
• Continuously learn and apply the BRAC values, along with a deep understanding of the bank’s various policies and procedures, to improve service delivery, client relations and regulatory compliance.

Job Responsibilities
• Conduct thorough household and business surveys to assess loan eligibility, onboard new clients, form groups, and evaluate guarantors by visiting their homes.
• Prepare loan proposals, ensure complete documentation for disbursement, facilitate deposit mobilization and client enrollment in digital services. Follow up on loan repayments to ensure clients meet their obligations.
• Maintain accurate records of loans, deposits, and digital enrollments. Prepare daily, weekly and monthly reports, ensure proper filing of all client-related documents, and adhere to BRAC Uganda Bank’s policies and procedures for smooth operations.
• Build and sustain strong relationships with clients, local leaders, and communities. Deliver excellent customer service, promote BRAC Uganda Bank’s model, and ensure timely reporting from both field and satellite office.
• Continuously learn and apply the BRAC values, along with a deep understanding of the bank’s various policies and procedures, to improve service delivery, client relations and regulatory compliance.

Qualifications & Skills
• Diploma in Business Administration, Finance, Microfinance or any other related field.
• Strictly fresh graduates from university or College.
• Positive attitude, good communication and Interpersonal skills, ability to write reports


Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:
Associate Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.


All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Uganda
Job Type: Full-time
Deadline of this Job: 15 November 2024
Duty Station: Uganda
Posted: 07-11-2024
No of Jobs: 1
Start Publishing: 07-11-2024
Stop Publishing (Put date of 2030): 07-11-2068
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.