Summary
Date Posted: Tuesday, July 25 2023, Base Salary: Not Disclosed

JOB DETAILS:
The Fraud Investigator will work in the Corporate Risk department of Sun King and will be reporting to the Credit Process Manager - Uganda. You will be working closely with the Regional Collections Manager “RCM”. You will also work closely with the entire Easy buy team by following up on the credit risk and fraud investigation of our Pay-As-You-Go products

This role is an exciting career opportunity for an Associate who is passionate about working with off-grid consumers and delivering the next generation of Sun King products. The products and services you will build will have a transformative impact on millions of households.

The team you would join:
• Our Global team is primarily responsible for merging quantitative insights and field-based qualitative insights, asking questions, and designing experiments to improve the quality of our PAYG solar energy loan portfolio. The team has 20 team members and is growing.
• What you would be expected to do
• Investigating and collecting information on fraud-related activities(eg, tampering, identity theft, Impersonation, Scammers) within the business.
• Liaising with different law enforcement agents to close reported fraud, tampering or any case.
• Designing and implementing projects to prevent fraud related activities within the company and recover losses.
• Managing and prioritizing a large and varied caseload effectively and efficiently to achieve positive results.
• Liaising with the Field Team/ Call center to identify fraudulent cases and follow them up for closure.
• Serving as a witness in legal cases that arise in the field on behalf of the company.
• Preparing regular reports from the field on fraud-related activities.
• Educating staff on fraud and its impact on the business.
• Any other duty that may be assigned.

You might be a strong candidate if you
• Possess a Bachelor’s degree in a related field of Criminal Justice/Law/Criminology/Security studies and Risk Management.
• Have at least 3 years of professional experience in an organization where you developed skills in the following;
• excellent written and oral communication skills.
• Good understanding of relevant legislation such as The Law of Contract Act and the Criminal Procedure Act
• Negotiation skills
• Interviewing and Interrogation
• Data Analysis & report writing
• Possess strong interpersonal skills.
• Have the ability to identify any suspicious activity that includes fraud threats and infringement attempts in time.
• Have the ability to navigate stressful situations.
• Have the ability to work independently with minimum supervision.
• Possess a High level of integrity and confidentiality
• Are a Critical Thinker; very strong ability to structure problems and drive towards solutions even in ambiguous situations.
• Have an entrepreneurial spirit: Owning one’s tasks and being able to work independently and figure things out.
• Are value-driven; driven by the social mission to provide clean energy and employment to rural communities.

What We Offer
• An opportunity to grow as a professional in a dynamic, fast-growing, high-impact industry;
• The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Sun King employees who are driven by continuous innovating and growing a smart, sustainable business with a profound impact on the world;
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Centre for Leadership Academy.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

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