Vacancy title:
Head of Operations

Jobs at:
Compuscan CRB Ltd

Deadline of this Job:
Friday, 9th March 2018

Duty Station:
Kampala, Uganda

JOB DETAILS:
JOB TITLE: HEAD OF OPERATIONS
REPORTS TO: MANAGING DIRECTOR
Compuscan CRB Ltd is seeking a skilled and qualified person to fill the position of a Head of Operations.

Purpose of the Role:

• Provide oversight of all die operational aspects of the institution in regard to card creation and delivery
• Provide Leadership, strategic and operational directions to the Information integrity Department.
• Drive operational effectiveness and efficiency of processes within the organisation.
•  Manage the performance of employees in the Helpdesk, Card creation, information integrity and Tele-support sections of the business processes against financial and non financial operational targets.
• Responsible for formulating personnel activities and commitment. Is involved in operational and strategic management of the divisions under supervision.
• Responsible for control and direction of the activities in Helpdesk, Tele-support Consultants, information integrity and Card creation. This may include analysis, monitoring and managing variations from expected service level performance and departmental risk management.
• Responsible for meeting budgets, cost savings and setting of targets. Duties and Responsibilities:
  Please see detailed attached schedule.

Minimum Qualifications,
Experience, Knowledge and Skills:

• A Bachelor’s Degree in the Business Administration/Social ' Sciences/Finance or any other equivalent and relevant qualification from a recognized University.
•  5 years working experience in a senior management position in industry related areas like banking /credit
• A Master’s Degree qualification will be an added advantage
• Self-motivated, and self-starter individual who has ability to work in flexible, unstructured, entrepreneurial and team- based environment;
• Ability to interact effectively at all levels within and without the organization
•  Good communication skills / Conflict Management
•  Personal Leadership / Ability to self
•  motivate /Personal impact
•  Prioritizing and multi-tasking Ability
•  Passion for customer service and maintaining excellent business relationships
•  Strong interpersonal skills with the ability to influence different stakeholders;

Job application procedure
Only applicants with the listed abilities need to apply. Your application must only have the following items attached to it:

• Short concise Curriculum Vitae (No more than 3 pages)
•  Short concise education and qualifications history (No more than 1 page)
•  Maximum total pages should be 4 pages. Applications must be emailed to: careers@compuscan.co.ug  and the subject line must be HOPS002 only. Applications close on Friday, 9th March 2018. Only candidates with successful applications will be contacted.