Summary
Date Posted: Monday, August 14 2023, Base Salary: Not Disclosed

JOB DETAILS:
Hotel General Manager

Location: Kampala
Reports to: CEO

Our client, a luxurious 4-star fine dining establishment is looking for a General Manager who will be in charge of all daily hotel operations to guarantee that guests enjoy an outstanding experience. They will be responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management and profitability, team building, and employee development

Responsibilities
• Keeping an eye on all the operations of the hotel, including activities of all departments
• Inspecting all the rooms regularly in order to check if they are keeping up with the hotel standards
• Responsible for managing budgets
• Planning maintenance works, events, and room bookings
• Managing and coordinating employees’ duties (receptionist, janitor, clerks, and so on)
• Motivating workers and promoting teamwork to ensure optimum service and guests’ needs are met
• Organizing and coordinating the use and rental of hotel spaces for social events, meetings, parties, conferences, etc.
• Ensuring good, smooth, and effective interaction with guests
• Monitoring daily and monthly revenue generated, as well as cost and expenses
• Keeping track of budgets and expenses, including reviewing financial reports and statements
• Upholding the established guidelines and ensuring that employees adhere to the rules and guidelines.

Requirements
• A Master's or bachelor's degree in business administration or a related discipline; a degree in hospitality or a related field of study preferred
• Must have at least 10 or more years of experience in the hospitality field in operations as Operations Director, General Manager, or a similar position
• Previous experience as a hotel manager or hotel department manager required
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills
• Proven customer service experience as a manager; strong guest-focused mentality


Work Hours: 8

Experience in Months: 120

Level of Education: Postgraduate Degree

Job application procedure
To apply, send your CV to mucunguzimonicaelizabeth@gmail.com 

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