Summary
Date Posted: Monday, January 02, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
IT Specialist
Job Category: Information Technology
Requisition Number: ITSPE001588

Pathfinder Overview
Pathfinder International is a global leader in sexual and reproductive health. We place reproductive health care at the center of all that we do—believing that it is not only a fundamental human right, but is critical for expanding life opportunities for women, families, communities, and nations, and paving the way for transformations in environmental stewardship, decreases in population pressures, and innovations in poverty reduction. Pathfinder provides women, men, and adolescents with a range of quality health services—from contraception and maternal care to HIV prevention and AIDS care and treatment. Pathfinder strives to strengthen access to family planning, advocate for sound reproductive health policies, and, through all of our work, improve the rights and lives of the people we serve.

Program Overview
Pathfinder International has been awarded a five-year Family Planning Activity (FPA) by the US Agency for International Development (USAID). As a lead implementing agency, Pathfinder with partners will play a catalytic role in increasing access to modern contraception and reducing the unmet need for voluntary family planning services in Uganda.
The FPA’s three Intermediate Result areas (IRs) are; Uganda leadership and coordination strengthened to support FPA; Positive social norms and behaviors enhanced to improve healthy timing and spacing of pregnancies; and access to quality FP increased!; will be implemented in 11 districts with three cluster offices in Masindi covering Kiryandongo, Bulissa and Kyankwanzi; Fortportal cluster covering Kyegegwa, Kyenjojo, Kibale, Ntoroko, and Bundibugyo; Masaka Cluster covering Gomba and Rakai districts with head office in Kampala overseeing all but covering Butambala.
Pathfinder International as the lead, will work in close collaboration with the Ministry of Health, the national planning authority, National population council, Ministry of Gender, Labour and Social development, Ministry of Education, Youths’ organizations and Uganda Family planning consortium to accelerate progress toward Uganda’s commitments and objectives under FP2020 and the country’s Vision 2040 strategy through strategic implementation, coordination and collaboration within these entities and across development and Implementing partners especially USG and non-USG partners especially those implementing Regional Health Integration to Enhanced Services.

Key Job Outcomes:
1. Systems Administration: Administers and supports systems and user infrastructure in close coordination with Pathfinder’s US Information Technology Unit and Pathfinder’s global IT standards. Ensures timely backups of all necessary systems data. Ensures high standards of systems availability across a range of physical conditions as budgets allow. Coordinates with US for disaster recovery planning. Selects and maintains program specific communications systems, including telephone systems, online communications, and Smart phones and other mobile devices. Designs and implements LAN and WAN public and private networks in project offices.
2. Network Administration: Monitors the project’s network to ensure that is available to all system’s users. Assigns network access passwords. Develops and implements network security policies and procedures to safeguard information in computer files against accidental or unauthorized modification, destruction or disclosure. Resolves network problems and calls service technicians when problems can’t be resolved.
3. Hardware and Software Procurement Plans: Reviews hardware and software procurement plans to ensure adequacy and compatibility with network and established systems. Replaces defective or inadequate software packages, and refers major hardware problems to service personnel for maintenance.
4. User Systems: Supports all end users, upgrades and maintains software ensuring that all workstations are virus free. Maintains log books of equipment, installed software, hardware upgrades and configuration changes Repairs and troubleshoots hardware issues as needed. Develops, coordinates implementation of, and tests plan to continue data processing activities at off-site location in case of emergency.
5. IT Communications and Administration: Ensures timely coordination and communication of specific program requirements, needs and initiatives with Pathfinder US Information Systems Unit Director and Global Infrastructure Manager.
6. Information Systems: Works with Pathfinder US for the development, implementation, training and support of Pathfinder worldwide systems, including intranet and knowledge management systems based on MS Sharepoint, financial systems based on Serenic Navigator and MS Navision Data systems in the specific country.
7. Vendor Relationship Management: Provides oversight and support to anyoutsourced database management service-provider.
8. Project Management and Participation: Leads, manages or participates in cross functional project teams.

Minimally Required Education, Training and Experience:
• Bachelor’s degree in Computer Sciences, Information Technology or any related course.
• 5 years’ IT professional experience in related field.
• Experience in systems and network administration, and software and hardware.
• Proven ability to guide and train non-technical individuals on IT technical concepts.
• Proven ability to work with team members from other cultures, exhibiting cultural sensitivity and awareness, and able to communicate across sociological and cultural boundaries.
• Exceptional relationship building skills, ability to work and gain trust at all levels of an organization with a focus on excellent communications and follow up.
• Work experience with a multinational organization, preferred NGO’s.

Equal Employment Opportunity Policy
Pathfinder International provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Safeguarding and Protection
Pathfinder is committed to the safeguarding and protection of the people we serve and our staff. We have zero tolerance for any type of behavior that inflicts harm on children, young people, adults, our staff and partners including sexual abuse, harassment, bullying, and exploitation. We do everything possible to ensure that we recruit only those who are suitable to work with for us and expect that everyone we hire will abide by our safeguarding and related policies and will report any suspected or known violations. This job is subject to a range of vetting checks as legally permitted in the country where they are being hired. By submitting an application, the job applicant acknowledges they understand our intent to verify suitability to work with us.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
Closes: January 16 2023
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