Vacancy title:
MIS and Business Process Administrator

Jobs at:
Finance Trust Bank (FTB)

Deadline of this Job:
6th February, 2017

Duty Station:
Kampala, Uganda

Job details:
Reports to: Manager, ICT

About Us:
Finance Trust Bank is licensed as a Tier 1 Commercial Bank after taking over the financial services business of Uganda Finance Trust Limited (MDI). Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 350,000 depositors and over 28,000’ borrowers, through a network of 36 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

Job Summary: The MIS and Business Process Administrator will plan, test and implement new changes in the bank’s core databases so as to ensure data integrity and optimal data performance; to provide a range of administrative and technical services to our clients end to end business process; to automate systems administration tasks and author policies and procedures that support maximum uptime operation of all system applications.

Key Duties and Responsibilities:
• Manage the business process review for all identified departments and functional areas.
• Regularly monitor and manage all aspects of core banking systems performance and availability.
• Develop and maintain system tools and job streams for automating or simplifying system administration tasks such as implementing new changes in the core banking systems.
• Ensure that all documentation accurately reflects the current status of changes and outstanding issues so that business requirements reflect application features and functions.
• Perform disk and tape backups of server databases, logs and system states.
• Collaborate with resources to ensure all system design requirements adequately reflect the defined business processes and fully support all components of the functional business requirements.
• Ensure effective technical performance of the database system, including taking necessary action to improve performance, initiate recovery activities when system failures occur.
• Carry out adequate storage, data retrieval, and archiving processes.
• Maintain archived data, audit and review systems plus practices so as to ensure compliance with IT policy and standards.
• Create the business process review schedule by functional area.
• Conduct systems support and user support on the core banking systems.
• Support the creation and/or create test plans and training materials relevant to the approved client business processes.
• Perform administration and managing user rights and permissions on the core banking systems.
• Ensure that all appropriate system tests are conducted and documented according the standards agreed upon by the business unit and IT.
• Provide resource planning, management and resolution of issues that impede the test efforts in respect of business processes.

Qualifications, Skills and Experience:
• The applicants for the Finance Trust Bank MIS and Business Process Administrator should hold a Bachelor’s degree in Computer Science.
• Working experience preferably with a financial institution in the area of database administration and data centre management.
• Professional certification i.e. OCP, MCDBA, and Oracle PL/SQL and UNIX certification preferably HP-UX and LINUX will be desirable.
• Good working knowledge of banking systems, operations, and processes.
• Advanced analytical and problem solving skills.
• Broad knowledge of Microsoft Server Operating Systems and UNIX i.e. SOLARIS & AS400.
• Working knowledge of SQL and database management Systems is a must
• Previous experience working with open source RDBMS e.g. Mysql
• Knowledge of shell scripting and other scripting languages like Perl, Python, PHP etc..
• Ability to work independently at any Group location in an IT support capacity;
• Ability to quickly assess organizational needs relative to databases and datacenter problems;
• Ability to communicate effectively both in writing and in verbal discussions with users;
• Excellent presentation and organizational skills

Job application procedure
All qualified candidates should submit their applications which should include; photocopies of academic testimonials, a CV with at least three reference contacts, including the most recent employer, and telephone number to; Head, Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe, P. O. Box 6972, Kampala, Uganda.