Summary
Date Posted: Saturday, May 15, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Equatorial Power (EP) is an energy company that brings together a consolidated team with a strong track record in renewable energy and access to productive energy projects in Africa. EP operates in Uganda, Rwanda, and DRC and is headquartered in Kampala, with a presence in Kigali and Goma.
EP is a developer–investor, as well as an EPC contractor. Its areas of focus include: Off-grid holistic rural electrification via mini-grids; Grid-connected renewable energy projects; and Captive (C&I) power projects for agribusiness and industrial growth.
We are pioneering “mini-grids 2.0” and working to validate a productive mini-grid asset class. With in-house project development, construction and operational capacity, we aim to leverage our local and international strategic corporate partnerships to scale-up our holistic, distributed utility model and accelerate rural service delivery across many more countries.
EP is looking for a Operations Designer to lead field operations in mini-grids sites.

Job Description
As Operations Manager you design and supervise operations for company projects, utilizing an understanding of the productive use value chains and customer needs, whilst supporting management and continuous improving of existing sites enabling smooth running of operations and satisfied customers.

Responsibilities:
• Operations Design: Understanding customer and operational needs of sites, aligned with the technical team, designing operations from input to business model to policies, processes and training to enable effective roll out of sustainable customer centric operations.
• Operations Analysis and Continuous Improvement: Utilise feedback from field operations, data team, customers and other appropriate sources to support management and identify areas of improvement in operations to ensure sustainability and customer satisfaction.
• Operations Supervision: supervise Operations Specialist in implementing Operations plans and strategies.
• Support Corporate Operations: support the COO in Design, review and implement corporate operations policies, processes and procedures

Tasks:
• Design budgets, work plans and operations plans for sites assigned by the COO.
• Supervise the acquisition of customers on new minigrid locations including marketing etc. through coordination of the Operations Specialists
• Supervise site management and customer satisfaction: Design Site Operations both for mini-grids and industrial park sites and coordinate the Operation Specialists in leading the field team managing operations of EP’s minigrid and industrial park sites
• Customer Growth: Design initiatives to enable growth of communities through the access to energy enabling a sustainable business and coordinate the Operation Specialists in implementation of the initiatives
• Build Operational Processes and Systems incl. CRM and management of CRM.
• Review company and project strategies to establish appropriate operational designs incl. running operational workshops.
• Design, review and implement operations policies, processes and procedures incl. commercial materials where required.
• Create training materials on operational policies, processes and procedures across multiple countries.
• Analyze operations to support management of operations across customer, operations and liaison with technical.
• Support EP with growing the community through sharing ideas and supporting innovation projects on site.

Requirements:
• Degree in Business, Economics or other relevant fields
• At least 7 years of experience in similar positions
• Knowledge of the Energy Sector
• Ability to converse with and influence senior leaders in companies
• Excellent communication skills in writing, speaking, listening
• Ability to converse with and influence senior leaders in companies
• Proven track record of taking ownership and driving results
• Strong working knowledge of Microsoft Office products
• Able to work independently in an entrepreneurial environment
• Organizational skills including prioritizing, time management, and meeting deadlines
• Willingness to travel
• Alignment with EP Purpose and Values incl. Growth Mindset, Standards of Excellence, Team Work Ethic

Reports to: COO

Duty station:
HQ in Kampala with travels across current countries (UG, DRC, RW) and potential expansion countries.

Work Hours: 8

Experience in Months: 84

Level of Education: Bachelor Degree

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Job application procedure
Applications should be sent by 8th of June to hr@equatorial-power.com , and CC: liz.ounkunda@equatorial-power.com 

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