Vacancy title:
Print Executive

Jobs at:
Digital Print Solutions

Deadline of this Job:
10th November 2017

Duty Station:
Kampala, Uganda

Job details:
Digital Print Solutions (U) Ltd is a company with a reputation for quality imaging built over time in the photo business and commercial printing. It offers the finest combination of experience and quality for the complete range of imaging services and products.

From regular photo prints to the finest quality customized photobooks, Commercial prints and a lot more all under one roof. Combining cutting edge technology with a deep understanding of customer requirements. Digital Print Solutions ltd is associated with superior quality imaging, the choice of Uganda’s top photographers and millions of amateur customer.

Job Summary: The Print Executive is the primary contact between our organization and its clients; answering queries, offering advice, introducing new products and approaching potential customers with the aim of winning hew business. Customers include individuals, businesses, government and non government organizations.

Key Duties and Responsibilities:

• Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedules to call on existing or potential sales outlets and other trade factors.
• Maintain and develop relationships with existing customers
• Adjust content of sales presentations by gaining a clear understanding of customers' businesses and requirements and presenting appropriately to make a sale.
• Negotiate price, costs, delivery and specifications with customers, challenging any objections with a view to getting the customer to buy
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitor and evaluate competitors by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
•  Advise clients on forthcoming product developments and discuss special promotions.
•  Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Create detailed proposal documents, often as part of a formal bidding process
•  Provide records of customer sales and order information and distribute this information to the relevant parties in a timely manner
•  Attending team meetings and sharing best practice with colleagues together with future buying trends
• Maintain professional and technical knowledge both about the product and the trends by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Key Performance Indicators (KPIs)
Achieving Sales Targets:

• Search for and cultivate relationships with customers who are more likely to purchase your product.
• Focus on identifying target customers and getting quality sales referrals from existing customers.
• Allot a specific amount of time to look for new business opportunities whether it's within a current account or a completely new company
•  Anticipate questions, concerns and future issues concerning the products and services we provide and providing quick solutions
  Relationship Management:
•  Provide excellent customer service consistently
• Resolve customer complaints by investigating problems
• Find creative ways to keep your name in your prospect's mind. This can include use of social media, email, networking, drop-by calls, etc.
  Identifying Needs Accuracy:
•  Develop a personal sales script using language and marketing collateral you are comfortable with to introduce new clients to products or services.
•  Give customers your undivided attention and focus on meeting their needs rather than "selling" anything.
  Team Management & People Development:
•  Break down the annual goal into quarterly, monthly and weekly goals. Challenge yourself and your team to meet the weekly goal
•  Have a sales activities target plan
• Brainstorm with team members about new industries they can target for our products.

Qualifications, Skills and Experience:

• The ideal candidate should at least hold a Diploma in a relevant discipline
• At least three years’ experience in the industry
• Good report writing skills

Job application procedure
All suitably qualified and interested candidates should send their applications via Email to: marketing@digitalprintsolution.net