Summary
Date Posted: Wednesday, April 05 2023, Base Salary: Not Disclosed

JOB DETAILS:
dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the following position of Product Development Consultant – Agricultural Exchange/Agri Xchange in our Commercial (CCO) Domain to support the Agricultural Exchange Program (Agri Xchange) in our expansion strategy.

The Agri Xchange program is an ambitious project by dfcu that aims to avail its financial services within the entire agriculture value chain. The project involves implementing technology, product development, risk management and last mile services to agricultural businesses and proprietors such as farmers (ranging from small to large scale), cooperatives and offtakes. The program shall involve participation of national and international stakeholders in different capacities.

REPORTING TO: Head of Personal and Business Banking
CONTRACT TERM: 12 Months
LOCATION: Kampala

JOB PURPOSE: Reporting to the Head of Personal and Business Banking, The responsibility of the Product Development Consultant (“Consultant”) will be to oversee the implementation of this project and manage the stakeholders along the way.

The Consultant will work with various dfcu Bank stakeholders to define the product paper for the Bank’s new agriculture retail and commercial value chain offering, creating alignment with Risk, Compliance and Legal as well as IT and Operations. The key result is a progressively enhanced product paper that shall be used for internal approval purposes and decision making. The Consultant will work with the Heads and Product Manager at dfcu who will assume responsibility while he/she brings in the relevant experience spanning both product management and agriculture. The Consultant will actively approach market players with dfcu representations and align the value proposition to clients’ needs. The Consultant will also train internal staff on the Agri Xchange value proposition. Finally, the Consultant will work within the governance of the Agri Xchange project to actively monitor and review the implementation activities contained therein.

Key Accountabilities:
• Ensure that the agriculture value chain offering meets the customer’s need and objectives, and that the Agri Xchange product is designed around the offering.
• Conduct adequate market research and translates the findings and conclusions in the product offering, after aligning with and obtaining relevant approvals within dfcu.
• Ensure that the quality of deliverables within the Agri Xchange program are evaluated against business cases and quality objectives.
• Align with stakeholders within dfcu to ensure the agriculture value chain product is accepted and understood.
• Develop and write all relevant Agri Xchange product papers within the overall governance framework of dfcu Support to ensure that approval of these papers is obtained.
• Collaborate with the Data analytics team in the design of all product features.
• Train and sensitise internal actors within the Risk and Commercial domains on the agriculture value chain product offering.
• Contribute to building and/or improving product development capabilities at dfcu
• Demonstrate sensitivity in handling confidential information that may arise during collaborative efforts.
• Ensure compliance with dfcu Bank policies and procedures and external and country regulatory (e.g., partners, BOU, Legal) requirements during and after the course of the assignment.
• Connect the Bank to various agriculture-related databases to support the implementation of the programme through making data driven decisions.
• Define user stories, features, capabilities for the value proposition to be delivered to the various actors within the value chain as part of the project delivery.
• Prepare test scenarios and perform tests to confirm that the defined product aspects above have been implemented as per product vision.
• Define the product vision, and roadmap for the evolution of the value proposition.
• Work with respective key stakeholders to design customer journeys that are lean, efficient, and convenient to support the value proposition.
• Prepare product communication briefs, FAQs and overall messaging that will promote the value proposition.
• Act independently to exercise judgment to identify and solve complex problems and to elevate challenges while ensuring enabling conditions for product development.
• Demonstrate sensitivity in handling confidential information that may arise during collaborative efforts.
• Ensure compliance with dfcu Bank policies and procedures and external (e.g., partners, legal) requirements.

Qualifications, Experience And Competencies Required:
• A Degree in Economics, Agriculture, Environment, International Development, or a related field.
• At least 5 experiences in conservation or agriculture practice or related field or equivalent combination of education and experience.
• At least 5 years’ experience developing and managing complex or multiple products, ideally, but not restricted to, agriculture or in rural FMCGs.
• Strong knowledge and background in agri-food systems and key stakeholders in Uganda/ Africa.
• Experience working in commercial and/or risk roles within the banking sector, in retail business specifically.
• Demonstrated social and emotional intelligence by successfully engaging and motivating others to support the product vision.
• Experience presenting to and/or communicating to diverse audiences including community or business leaders, program leadership, government agency staff, and/or similar audiences.
• Basic project management qualifications are required qualifications i.e., APM, PRINCE2, PMI, CSM or Agile).
• Strong knowledge and background in agri-food systems and key stakeholders in Uganda/ Africa.
• Ability to sensitively advise other staff on how to effectively engage with internal and external parties.
• Attention to detail and a good listener.
• Capacity to advocate successfully using data, communicate with authenticity and credibility.
• Ability to engage others through dynamic, empathetic, and articulate presentations and dialogue, conveying contagious enthusiasm that engenders a shared vision for the future.
• Willingness to travel across Uganda to ensure effective implementation of the project.
• Highest levels of integrity and clean background record.


Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Wednesday 5th April 2023 to the email address indicated below.
Vacanciesbank@dfcugroup.com 

dfcu Bank is committed to give equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300391.

Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.

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