Vacancy title:
Property Manager

Jobs at:
Veritas Investments Limited

Deadline of this Job:
8th December 2017

Duty Station:
Kampala, Uganda

Job details:
Reports to: Director
Veritas Investments Limited is an Investment Company in Uganda dealing in a variety of businesses including but not limited to Real Estate and property management.

Job Summary: The Property Manager will have the full responsibility of managing daily operations at assigned properties. Tasks include maintaining property, marketing and filling vacancies, Human resources and administration and Financial Management.

Key Duties and Responsibilities:
Marketing Properties:

• Keeps properties occupied with qualified tenants through advertising, lead follow up, promote and show properties to prospective tenants.
• Advertise and fill vacancies as well as obtaining referrals from existing tenants.
•  Keep rental at optimum capacity.
• Maintain in-depth knowledge of market conditions
  Human Resource and Administration:
• Maintaining Records including all income and expenses; list of all inspections, signed leases, maintenance requests, any complaints, records of repairs, costs of repairs, maintenance costs, record of rent collection and insurance costs.
• Negotiate, prepare and enforce leases.
• Complete all required paperwork for new tenants.
• Ensure the premises are ready for new occupants.
• Maintain all statutory required records.
• Ensure compliance with relevant laws and regulations.
•  Enforce terms of rental agreements.
•  Hire, train and evaluate property staff.
• Set Key Performance Indicators for all staff members and evaluate them annually.
•  Direct and control all personnel and resources to ensure property is properly maintained and owner objectives met.
• Prepare and present monthly reports to Directors
  Financial Management:
• Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.
• Financial Reporting – keeps financial records from property operations, creates monthly financial reports to present to property owner.
• Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends.
• Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Prepare and present monthly statements to Directors.
• Ensure timely payments and collections from Tenants.
• Minimize rental arrears.
• Check and pay invoices
• Prepare and present annual budgets to Directors.
• Analyze and correct budget variances.
•  Keep accurate and up-to-date financial records.
•  Prepare weekly and monthly financial reports
  Tenant/Resident Relations:
• Tenant Relations – develops rental agreements, collects deposits and rents, enforces terms of rental agreements, resolves tenant complaints and oversees eviction proceedings if necessary.
• Responsible for setting the length of the lease and making sure it has all the necessary provisions to protect the Directors. This includes determining the amount of security deposit required.
• Handling Move Outs-When a tenant moves out, the manager is responsible for inspecting the unit, checking for damages and determining what portion of the security deposit will be returned to the tenant. After move out, will be responsible for cleaning the unit, repairing any damages and finding a new tenant.
• Dealing With Evictions –when a tenant does not pay rent or otherwise breaches the terms of a lease, the property manager understands the proper way to file and move forward with an eviction.
• Orient new tenants to the property.
• Investigate and resolve resident complaints and concerns in a timely and efficient manner.
• Enforce occupancy policies and procedures.
• Maintain timely communications with residents and tenants.
•  Source and build relationships with prospective clients to expand business opportunities
  Maintenance and Repairs:
• Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations.
• Secures property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.
• Regularly keep the property functioning in top condition and ensure general hygiene of the area.
• Monitor and complete maintenance and repairs timeously and cost-effectively.
• Organize incoming and outgoing inspections and prepare inspection reports.
• Regularly inspect the property during repairs and maintenance to ensure it is in work is going on smoothly.
• Perform any other duties relevant to the position as assigned.

Qualifications, Skills and Experience:

• The applicant must hold a Bachelor’s degree in Real Estate Management, Business Administration, Development Studies or related courses.
• At least five years of experience in the Hospitality Industry
• Understanding of financial and accounting principles.
• Understanding of marketing and customer service principles.
• Working knowledge of contracts and agreements.
• Computer proficiency - MS Office, Excel and Power point.
• Knowledge of relevant local legislation and regulations is an added advantage.
• Customer Service Skills: The Candidate will work with tenants to make them happy, and work to get new tenants.
• Negotiating Skills: He/ She will have to work out details with potential tenants and put bids out for work or service on the property
• Organizational Skills: There are many facets to a property manager's day. Working with tenants, with local government, with public works and paying bills. Organization to get it all done is key.
• Communication Skills: The Candidate must speak with tenants, resolve disputes, entice new tenants, answer questions and hire workers. Good communication is key.

Job application procedure
All suitably qualified and interested candidates should email their applications with “Property Manager Application” in the subject line, including an insightful cover letter (can be the email itself), a succinct internationally formatted resume/CV to the Human Resources Manager with email hr@veritas-holdings.com . Electronic submissions only (all documents should be in PDF format only).