Vacancy title:
Relationship Manager Institutional Banking

Jobs at:
NC Bank

Deadline of this Job:
26th May 2017

Duty Station:
Kampala, Uganda

Job details:
Reports to: Head of Institutional Banking

About NC Bank:
NC Bank Uganda Limited was incorporated in Uganda on 8th August 2011 and approved as a Commercial Bank (Class 1) by Bank of Uganda on 8th February 2012. The Bank is authorized to carry out financial services business as defined in the FI Act 2004 and Finance and Operating Leases. NIC Bank started operations on 1st June 2012 and its authorized place of business is plot 4/6 Nakasero Road on Rwenzori Towers. The Bank is a fully owned by NIC Bank Limited in Kenya.

Job Summary: The Relationship Manager Institutional Banking will be tasked with the growth of liabilities as per set targets and manage allocated relationships within agreed parameters.

Key Duties and Responsibilities:
Relationship Management:
• Ascertain that all relevant documentation required for Institutional Banking accounts is obtained.
• Ensure all bank interest charges/waivers and other set Institutional Banking parameters are duly implemented in the system.
• Ensure no relationship lapses on assigned accounts.
• Support client confidence through solid delivery of expected benefits such as cost-efficient finance, improved efficiency of financial administration and reliability of required service standards support client confidence.
• Support in the development/deepening of existing business relationships and increase profitability/customer wallet size.
• Ensure 24 hour maximum turnaround time in resolving customer queries and issues.
Budget/Financial Goals:
• The jobholder will grow Institutional Banking customer base and business volumes as per agreed targets.
• Generate and improve profitability on a portfolio of new customer relations.
• Cross sell Bank products and services.
• Ensure that applied credit interest rates are minimal or managed within guidelines and limits set by the Bank and in adherence to regulatory requirements.
Research:
• Develop an intimate understanding of the client and their industry/business, analyse their modus operandi, management practices, judgement of various influential decision makers and market conditions affecting the long-term viability of the company/institution and its sector.
• In-depth understanding of financial service trends and Institutional Banking practice both nationally and internationally.
• Identify barriers to business growth and sustainability that emanate from service dissatisfaction and competition from other service and product providers (market intelligence).
• Awareness and intimate understanding of the activities of the traditional and non-traditional competitors and the impact on our Institutional Banking client relationships.
Personal Development/ Staff Management:
• Familiarize one-self with all the Bank products and services.
• Ensure departmental meeting attendance.
• Regularly review performance against agreed objectives.
• The incumbent will identify skills gaps and bring them to the supervisors’ attention.
• Maintain consistent and cohesive team work with colleagues within the department and bank wide.

Qualifications, Skills and Experience:
• The ideal candidate for the NC Bank Relationship Manager Institutional Banking job opportunity must hold a good Commerce degree or equivalent.
• Possession of an MBA would be an added advantage.
• Professional Qualifications: Associate of the Uganda Institute of Bankers (UIB), Associate of the Chartered Institute of Bankers (ACIB) will be an added advantage.
• At least three years’ experience in main-stream banking operations/service delivery.
• A minimum of two years’ experience in sales/marketing of financial products and services, preferably Institutional Banking.
• Financial analysis skills
• Analytical business and investment appraisal Skills
• Good technology skills
• Industry knowledge
• Goal-driven and results oriented
• Personal Ethics
• Excellent communication skills
• Good interpersonal skills
• Proactive Initiator
• High level of energy

Job application procedure
All suitably qualified and interested candidates should send their applications together with fully updated CVs indicating three professional references, copies of academic transcripts and testimonials via E-mail to: HR@NC-bank.com

NB: Only short listed candidates shall be contacted.