Summary
Date Posted: Friday, July 21 2023, Base Salary: Not Disclosed

JOB DETAILS:
dfcu Bank is a fast-growing Bank in Uganda, offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the position of Senior Relationship Manager in our Commercial (CCO) Domain, to support our expansion strategy.

REPORTING TO: Segment Head- Corporate Banking

JOB PURPOSE: Reporting to the Segment Head- Corporate Banking, the role holder will be responsible for the management of client relationships largely focusing on large, complex, and sensitive relationships. The role involves generating aggregate revenue from existing and new to bank relationships through balance sheet growth and non-funded income generation on a sustainable basis whilst managing risk of loss on the portfolio.

LOCATION: Kampala

Key Accountabilities:
• Provide superior relationship management. Customer retention, loyalty, preference & devotion to corporate Relationships.
• Work with SRMs or segment heads to upskill understanding of market, sales and product understanding.
• Sell banks products to corporate customers including Multinationals, Large Corporates, Development organizations, Government and other parastatals enhance growth in customer numbers and achieve overall financial targets.
• Analyze and compare our product offer, service, pricing, and financial performance against competition, and give feedback from market-Market intelligence, to remain relevant and competitive to be the preferred financial provider in the market.
• Identify new or additional business openings in the market-Research and information gathering.
• Improve relationship management through regular visits, timely feedback to clients & continuous anticipation of their needs with the aim of exceeding their expectations.
• Cross selling and retention of borrowing vs. Non – borrowing clients in Branches to maintain a clean & updated database.
• Addressing/resolving corporate customer complaints and providing feedback in a timely manner.

Qualifications, Experience And Competencies Required:
• University graduate (Hons).
• Skills in in Sales, Credit & Relationship Management will be added advantage.
• Track record in sales management.
• 5 Years’ experience in banking of which 2-3 should be in relationship management & sales.
• Computer knowledge especially spread sheet, word & power point.
• Relevant business experience and acumen.
• Outgoing, self-motivated and a good team player able to work under minimum supervision- Self-drive and initiative.
• Excellent communication, interpersonal and negotiation skills.
• A self-starter who is oriented and able to meet deadlines.
• Full of energy and enthusiasm.
• Excellent relationship management skills.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Thursday 27th July 2023 to the email address indicated below.
Vacanciesbank@dfcugroup.com 

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