Summary
Date Posted: Monday, February 05 2024, Base Salary: Not Disclosed

JOB DETAILS:

Job Summary:
This position is responsible for Collection/Recovery of outstanding in AFCL Business

Specific responsibilities include but not limited to:
• Monitor collection processes and operations; track succession rate of the entire process, train new employees and hold reviews.
• Identify problem accounts and provide regular updates of receivables to management.
• Draft & send collection letters to customers based on the monthly aging reports.
• Handle customer complaints and monitor call reports as per SOPS.
• Identify areas of improvement and implement enhanced process for operational efficiency.
• Identify accounts requiring collection agency or legal action and coordinate collections.
• Research and locate missing information needed for staff to perform at optimum levels.
• Prepare regular reports of debtor performance and use analytical skills to improve and or monitor collection.
• Perform any other duties assigned from time to time.

Minimum qualification:
• Master's degree in Commerce or Finance with considerable ex- perience of 68 years in Debt Collection / Insurance working with Banks; knowledge of local languages with strong negotiation and persuasion skills.



Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Postgraduate Degree

Job application procedure

Submit your application with copies of curriculum vitae in one document of not more than 5mbs to: Human Resources, Tata Uganda Limited, Plot 52 Lugogo By- pass, P.O Box 7153 Kampala Uganda. Email: hr.uganda@tatainternational.com. Closing date: 15 February 2024. Only shortlisted candidates will be contacted. Interviews will be on a rolling basis. Any form of canvassing shall lead to automatic cancellation of application.


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