Vacancy title:
Senior Protocol Officer (Ticketing)

Jobs at:
Parliamentary Commission

Deadline of this Job:
not later than Friday, 5th January , 2018; 5:O0pm.

Duty Station:
Kampala, Uganda

JOB DETAILS:
DEPARTMENT: COMMUNICATION AND PUBLIC AFFAIRS
JOB TITLE: SENIOR PROTOCOL OFFICER (TICKETING)
SALARY SCALE: PC3
JOB STATUS: PERMANENT AND PENSIONABLE
AGE LIMIT: 25 YEARS AND ABOVE
REPORTS TO: PRINCIPAL PROTOCOL OFFICER

PURPOSE OF THE JOB
To process air tickets, coordinate air travels and provide protocol services in Parliament.

Required Qualification and working Experience

• An Honours Bachelor's Degree in Mass Communication or Procurement or Transport and Logistics, or Commerce Marketing option, or Business Administration or Tourism and Travel or Hotel Management or Leisure and Hospitality or Arts or any other Honours Degree,
  
• IATA/UFTAA Diploma in Tours and Travel is a must.
  
• Travel Agency Training or Ticketing Certificate is desirable.
  
• Should have at least three(3)years’ relevant working experience in air ticketing.

Skills and Abilities

• Good customer care and client relation skills
  
• Excellent interpersonal and networking skills
  
• Excellent written and verbal communication skills
  
• Demonstrate competency in IT skills
  
• Good analytical skills
  
• Good supervisory skills

Key Result Areas

• To secure and confirm travel bookings.
  
• To review travel plans.
  
• To provide advisory support on travel requirements to clients in accordance with the law.
  
• To follow up on official ticket changes and refunds for unused or cancelled air tickets.
  
• To provide ticketing support services to travelers while abroad.
  
• To provide protocol services.
  
• Any other duties as may be assigned from time to time

Job application procedure
Applications are invited from suitably qualified Ugandans to fill the following vacant posts in the Parliamentary Service.

Applicants should attach Curriculum Vitae (CV) stating two referees; and attach certified copies of their academic certificates and transcripts.

Applications should be addressed to the Secretary, Parliamentary Commission and posted to PO. Box 7178 Kampala; or hand delivered to the Parliamentary Registry - Parliament Buildings, Room 112, 15th Floor, South Wing; not later than Friday, 5th January , 2018; 5:O0pm.