Summary
Date Posted: Monday, April 17, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Job Title: Supervisor Operational Excellence
Reports To: Head Of Operations & Service

Job Role
Responsible for the implementation of process improvement initiatives to enhance operational efficiency, service delivery and to create a continuous improvement culture within the department. The role holder will be responsible for assessing Internal Controls, advising on their adequacy and driving the development of processes aimed at a robust control governance framework as well as compliance to internal and external requirements.

Key Duties And Responsibilities
• Monitor the performance of controls in all processes using tools such as Key Control Self Assessments/Key Risk Indicators, incident reports and ensure that escalations are made where necessary to manage risks in a timely manner.
• Identify inadequacies in processes and controls and support the teams in reviews and enhancements.
• Track remedial actions from internal audits, regulatory reviews, investigations, and other such assurance reviews.
• Engaging key stakeholders to enhance/improve the risk and control culture across the network through effective engagement and support to Business teams.
• Check to confirm that significant risks are identified and escalated through the appropriate Control Governance channels in a timely manner.
• Oversee the end-to-end health of the control environment for all units under operations & service.
• Partner with the managers in Operations & Service to create effective design, analysis and remediation of control measures.
• Effective interaction with all Unit managers within the Operations & Service department ensuring they are kept informed of key risks and issues and provided with all relevant details.
• Identify process gaps and system failures and report with recommendations to the head of operations & Service.
• Ensure that formal root cause analysis for control failures is conducted across the bank and appropriate remedial actions are identified and implemented.
• Ensure that appropriate training initiatives towards improvement of the control environment are planned and executed as required.
• Present routine monitoring and control review reports to process owners and ensure their understanding and commitment to the report and agreed action plans.
• Timely provision of routine dashboards as per determined frequency, monthly and quarterly reports on activities and the state of the control environment in the department.

Qualifications, Experience And Competencies Required
• A minimum of a Bachelor’s degree in Finance, Commerce, Business Administration, Economics, Statistics, or any related field.
• Professional certification/qualification in Risk Management/ Audit will be an added advantage.
• Knowledge of applicable business processes and operations of financial institutions.
• A minimum of 5 years experience, 3 of which should be in Operations, Risk or Audit department.
• Knowledge of Risk Management processes (e.g., methods for assessing and mitigating risk).
• Knowledge of laws, regulations, policies, and ethics as they relate to Banking.
• Excellent collaboration and communication skills.
• Problem Solving. Good Communicator – Presents ideas effectively, clearly, and concisely both orally and in writing.


Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

The Following Documents Should Accompany The Application
Detailed CV.
Copies of academic documents.

Mode Of Application
Online applications addressed to Chief Human Resources Officer, PostBank Uganda.

Send application to hr@postbank.co.ugwith job title as subject.
Closing Date: Monday 24th April, 2023 at 5:00pm.
Only shortlisted candidates will be contacted.

All Jobs

QUICK ALERT SUBSCRIPTION