Vacancy title:
Systems Administrator

Jobs at:
DefendDefenders

Deadline of this Job:
15th April 2018

Duty Station:
Kampala, Uganda

Job details:
DefendDefenders is the East and Horn of Africa Human Rights Defenders Project. We seek to strengthen the work of human rights defenders (HRDs) throughout the region by reducing their vulnerability to the risk of persecution and by enhancing their capacity to effectively defend human rights. DefendDefenders works in Burundi, Djibouti, Eritrea, Ethiopia, Kenya, Rwanda, Somalia (together with Somaliland), South Sudan, Sudan, Tanzania, and Uganda.

Job Summary: The Systems Administrator will lead IT operations for the organisation. The successful candidate must have sufficient technical expertise to hit the ground running and work towards streamlining, maintaining, automating, and securing the DefendDefenders IT infrastructure and device fleet according to industry best practices. The Systems Administrator will work alongside the DefendersTech department, a team dedicated to enable innovative, effective, and secure usage of technology by human rights defenders in the East & Horn of Africa sub-region.

Key Duties and Responsibilities:

• Manage, service, and maintain overall DefendDefenders IT infrastructure:
• Install and configure software and hardware
•  Manage network and servers
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Upgrade systems with new releases and patches
• Physical asset and infrastructure management
• Investigate and recommend solutions to organisation needs
• Work with service providers and vendors as required
•  Ensure office IT security through fleet management, access controls, backups, firewalls, and log monitoring
• Train staff on new and core technologies as well as on-boarding and off-boarding staff members
• Maintain an internal wiki with technical documentation, manuals and set IT policies
• Enforce compliance with IT policies
• Develop and implement IT Roadmap for the organisation
• Manage and monitor IT budgets
• Promote the innovative usage of IT within the organisation

Qualifications, Skills and Experience:

• The applicant must hold a BSc/BA in Information Technology, Computer Science or a related discipline; professional certifications an asset
• Three years of experience as a System Administrator, Network Administrator or similar role
• Experience administering medium-complexity networks
• Knowledge of system security (e.g. intrusion detection systems)
• Data backup/disaster recovery and business continuity planning
• Simple bash scripting for backups and other automated tasks
• Familiarity with open source tools and ability to identify cost-effective solutions
• Familiarity with the following tools or experience within the tool class:
•  Windows Server 2012 R2, Active Directory, WSUS, group policies
• Linux/Apache/MySQL server stack and applications
• BitDefender Enterprise AntiVirus
• G-Suite
• Virtualisation
• HPE hardware
• Unified Threat Management appliances
• Windows 10 and OS X Operating Systems
• Cloud storage
• Network Attached Storage
• Virtual Private Servers and Microsoft Azure/Amazon Web Services
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Continuous learning
• Electrical and power-specific knowledge an asset

Job application procedure
All applicants should send a letter of intent and an updated CV to jobs@defenddefenders.org . Please do not send copies of your academic degrees/diplomas or transcripts.