Vacancy title:
Tour Consultant/Reservations Manager

Jobs at:
Prime Uganda Safaris & Tours Ltd

Deadline of this Job:
15th July 2017

Duty Station:
Bwebajja, Uganda

Job details:
Prime Uganda Safaris & Tours Ltd is an indigenous East African Ugandan tour operator organizing safaris & tours in Uganda & Rwanda, fully registered and licensed in Kampala Uganda.

Key Duties and Responsibilities:

• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
•  Handle unforeseen problems and complaints and determine eligibility for money returns
• Attend conferences to maintain familiarity with tourism trends
• Create and update electronic records of clients
• Reach the revenue and profit targets
• Available, able to respond to any call / email any time of the day /night
• Secure and reserve client’s safari accommodation following the confirmed safari program
  Take responsibility of securing visitors relevant trekking permits in relevant parks following their confirmed program
•  Book and reserve in advance all tour activities as per the program confirmed
• Populate the safari departure sheet with tour programs and respective safari days
• Contact safari lodges and hotels for room rates and activity rates for use in safari quotation for a given period
• Research and file relevant information to the reservations department
• Ensure clients file upon confirmation is all set and ready before safari departure
•  Ensure custody of relevant permits and other paper works that require advance bookings including their flight tickets
• Have an effective communication link with service suppliers i.e. hotels, safari lodges, car hire companies, etc

Qualifications, Skills and Experience:

• The applicant for the Tour Consultant/Reservations Manager job placement should preferably hold a Bachelor’s Degree in Tourism/Travel related course
• A minimum of two years’ experience in a Tour company or travel agency
• Energy and patience;
• Excellent communication and interpersonal skills, especially when dealing with Guest
• Good organizational skills
• Excellent computer skills
• Broad knowledge about Uganda as a holiday destination

Job application procedure
All suitably qualified and interested Ugandan nationals are encouraged to send their applications with updated CVs and academic credentials via E-mail to: samuelmakanga78@gmail.com