Customer Service Counter - Coordinator job at Hapag-Lloyd
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56 Days Ago
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Vacancy title:
Customer Service Counter - Coordinator

[ Type: FULL TIME , Industry: Consulting , Category: Customer Service ]

Jobs at:

Hapag-Lloyd

Deadline of this Job:
Thursday, October 10 2024 

Duty Station:
Within Uganda , Kampala, East Africa

Summary
Date Posted: Thursday, September 26 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Job Purpose:
• To ensure our customers have a smooth and effective import / export release process. This is a F2F role with high levels of interaction with our customer base and requires strong problem resolution skills and good time management in order to be effective.

Job Responsibilities:
• Handle customs activities, included but not limited to export / import manifests, in-bond handling
• OBL issuance and acceptance
• Check & verify that documents presented at counter are correct, thereby ensuring quick and smooth delivery of documents to customers
• Ensure mandatory requirements have been fulfilled prior to release of Original Bills of Ladings or Delivery Orders to customers
• Be proactive in responding to daily emails and calls Receipting CBD cheques
• Filling Delivery order and Export documents
• Handling Customer requests-over the counter
• Follow standard processes and new requirements as communicated by management
• Complete all functional HUB training timely

Job Qualification:
• University degree or equivalent
• Shipping experience is required
• Good Command of FIS
• Very good command of written and spoken English
• Working knowledge of MS Office
• Ability to work under pressure
• Good time management
Able to work well with others and follow guidelines



Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:
Bachelor Degree

Job application procedure

Interested and qualified, Click here to apply.


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Uganda
Job Type: Full-time
Deadline of this Job: 10 October 2024
Duty Station: Kampala
Posted: 26-09-2024
No of Jobs: 1
Start Publishing: 26-09-2024
Stop Publishing (Put date of 2030): 26-09-2068
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